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Customer Ratings & Reviews

Your price for this item is $527.99
The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 378 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 378 reviews
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv good quality the salesman was right about everything he say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpfull, knowledgeable and friendly Explained the differences between the models of Samsung TV. We we able to choose the model that fit our budget and our life style. Checkout was fast and easy. Great service all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with an awesome picture. Perfect for my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV 50” Qled

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture and so bright for my bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is very good. The picture quality is is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 50 inch TV at half the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sharp picture that challenges TV's costing twice as much! Check it out yourself at a Best Buy showroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and easy experience. Love the TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought in the store. Very nice customer service and process was easy and quick. TV is exactly what I wanted. Had them deliver and set up with my Netflix and Amazon accounts. Also attached sound bar and showed me how to access everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it since I saw it, very good resolution and it is easy to handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this tv. Great pucture, i couldn't be happier with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement over old tv, great picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! Great picture! Very pleased with our purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is pretty sharp. It doesn’t have the depth of my other tv. That’s what takes away from the experience, This was different from what I experienced in the store.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LucyS,

      We appreciate your input on the picture quality of Samsung's Q60D TV. If the image you’re seeing doesn't meet your expectations, there are several adjustments you can make to the picture settings.

      Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:

      1. Standard: Is the default mode suitable for general viewing environments
      2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
      3. Eco: Provided to save energy
      4. Movie: Suitable for watching TV or movies in a dark room
      5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.

      Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.

      If adjusting image settings does not improve your picture, please contact Samsung Customer Support. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Love the Q60D series Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it was just delivered this morning, I love the 50 inch Q60D series Samsung TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50 inch q60s qled4ksmart tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was broken and would not work out of the box. The Peoria Illinois store was very good about replacing it. They said a small percentage of tv's come like that. The salesman was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fantastic and the sales people were amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is great and the sound is very clear. We really like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV for a sunny room.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love love the no glare screen. Worth every penny!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture. Lag in function as opposed to my old tv. But nice tv thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV. The quality on it is amazing is great and I love that is a smart tv with alexa capabilities.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really? You want my review??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is probably not what Best Buy would like to see, but we went to buy a new TV and spent some time with a very knowledgeable and helpful sales associate trying to learn about the different TVs and features, etc. Our selection was not in store stock but would be delivered 4 or 5 days to our home. We paid for the TV and arranged made note of the delivery date. I think it was probably an hour after we got home and I received an email saying our order was cancelled because none were in stocked and the TV was not being continued. No options were given on potential replacement, no call from the friendly, knowledgeable sales associate. Nothing from Best Buy but the cancel order. So, ordered the same TV from Amazon and it arrived the next day.

    I would recommend this to a friend