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Customer Ratings & Reviews

Your price for this item is $527.99
The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 378 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 378 reviews
  • Rated 5 out of 5 stars

    Great Tv and sound bar and subwoofer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new tv. I received it along with a sound bar and a subwoofer. The sound is awesome and the tv picture is unbelievable!! The technician that installed the items was incredible, and very kind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures are at crisp at I would like. Spent the amount of money I was willing too

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      TanaT,

      We appreciate your thoughts on the picture quality of Samsung’s Q60D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.

      Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:
      1. Standard: Is the default mode suitable for general viewing environments
      2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
      3. Eco: Provided to save energy
      4. Movie: Suitable for watching TV or movies in a dark room
      5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.

      You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).

      For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV for the price point. User friendly and good picture quality. Sound could be better. I'm not fond of having to purchase a sound bar to get acceptable sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lisa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first flat-screen TV I purchased was a Samsung about 13 year's ago and I still have that TV with surround sound which is still good. However, the sound of this TV is so poor I had to purchase a sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow what a picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What terrific product-description perfect-easy to set up Professional delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, Had 43 inch in living rm,bought 50 inch just like it to replace that one,43 inch in bedroom now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smarter TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Quality product! Good price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV, horrible delivery service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was wonderful but I would not use the delivery again. They left it outside the building, in a public area, instead of saying they couldn't deliver it. We asked for it to be delivered during business hours and they delivered it on a Saturday, when the office was close. They would not come and pick it up so we had to find someone to run to the office building and pick it up before it was stolen.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JamesS,

      We appreciate you sharing your experience; however, we recommend contacting Best Buy directly for assistance in correcting this situation. We hope it’s resolved in a timely manner.

      If you have any questions or need help with your TV once your issue is resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM–12AM EST, 7 days a week. LiveChat agents are also available via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture. greatt replacement for older TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 inch Qled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works well. Had little problem with initial setup, but overcame that and it's been smooth sailing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sa, sumg is a trusted product. All of my TV's have been Samsung for the last 8 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 75 years old it was relatively easy to figure out the state of the art technology. No trying to figure out how to program cable remote as in the past. Seemed to happen without effort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, very satisfied I would recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doug F

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always does an outstanding job with their support.Very courteous and they get the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung TV.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely. Love my new t is everything I expected and more. Only one thing, it is not compatible with my Formula 1. TV app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on all levels. Will be back for sure. Much Appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good store!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always find what we need at best buy. Glad there is one near to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase, and instalation of 50" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technicians were prompt, courteous and knowledgeable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice price, subpar customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No easy way to add 2 year protection warranty out of store after purchase, calling store just redirected to an out of country service center who failed to provide a easy link to purchase

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Nice size. Reduced by one star because you have to create a samsung account to use it.

    I would recommend this to a friend