Customer Ratings & Reviews
- Model:
- QN50Q60TAFXZA
- SKU:
- 6401758
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the 50" Class Q60T Series QLED 4K UHD Smart Tizen TV's great picture quality, easy setup, and reasonable price. However, there are concerns about its durability, with reports of the TV stopping working or developing screen defects within a few years of purchase.
This summary was generated by AI based on customer reviews.
Quick service. Got the Samsung QLED TV I wanted.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met at door by a qualifies salesperson. All sales personal wearing face mask. Had set up an appointment time which was most convenient. Quickly ran through the questions and demo that I wanted. Delivered as promised and had old TV hauled away. Very cooperative delivery guys.
I would recommend this to a friend- Pros mentioned:Picture quality
picture good, one will have to deal with quirks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great. However there seems to be a default for the screen to automatically show Samsung shows and guide. I want it to default to Hulu of Netflix not Samsung. It is very, very annoying.
I would recommend this to a friendBrand response from Samsung
Posted .Tree:
Thank you for sharing your review for the Samsung Q60T TV. We aprreciate your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is clear, easy to navigate the only problem I’m having with the TV is the voices don’t match the mouths that are moving. I’ve tried several times to use the delay on the sound just not working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chickster:
Thank you for purchasing the Samsung Q60T TV. I am very sorry you are experiencing sound delay issues. It could possibly a source issue. You can also try making changes to digital audio output in Expert Settings: Settings > Sound > Expert Settings > Digital Output Audio Delay
Please know that 2020 Samsung TVs have a feature called Audio Pass-Through. You can use this feature to correct your audio-sync issue.
On your TV go to: Settings > Audio > Expert Settings > Digital Audio Output Format > Pass-Through
If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Samsung 50" Q60T LED 4K UHD TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 50" TV was easy to install and is functioning well. The purchase experience left a little to be desired. The only sales associates in the area were both tied up in a conversation with another customer. It took a little while to get attention.
I would recommend this to a friendmy purchases from best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new tv, the man that came over to install the was pleasant and very informative about the tv. I have bought a laptop before the tv and that was easy. I always by my tv's and anything else I might need from Best Buy for years. Thank you.
I would recommend this to a friendGreat TV, Decent Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. We have this two floors away from wifi router and rarely have any issues. The tv OS is intuitive and clean. The TV brightness is acceptable. I do not think it would be the best for for high end 4k theater style room but it works well as a bedroom TV.
I would recommend this to a friend- Pros mentioned:Picture quality
Bad choice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality but the tv didn’t last long . It went out first year.
No, I would not recommend this to a friend Customer service was excellent.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was excellent. We had a problem with a TV we purchased only 13 days after the purchase. We returned it and purchased a different one with no problem. They were extremely helpful and courteous. I would highly recommend them to anyone.
I would recommend this to a friendSamsung 50 inch QLED Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was a Christmas gift for my 12 year old grandson. He loves it! I had the tv delivered to me and had the geek squad mount it in the wall at his home. There was a lot of confusion having two addresses but it finally worked out
I would recommend this to a friendNice mid range Qled.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had our Samsung 8 series we pulled to basement as it’s still working but couple models under this one. Nice tv. Can Mirror phone screen to tv with ease and has no blooming on the edges like the previous edge lit series I replaced this with.
I would recommend this to a friendSamsung tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv to use as a display monitor and it is nice and bright. Purchased this one over the Oled tv because display is on all the time and didn’t want to have burn in effect. So far tv shows no burn in and this monitor is on 24/7.
I would recommend this to a friendGREAT STORE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JONATHAN WAS VERY ACCOMMODATING I TOLD HIM I PURCHASED AN AMANA ELECTRIC DRYER HERE TWO YEARS AGO AND IT IS DESTROYED HE RECOMMENDED A G E BRAND WITH A LITTLE BETTER QUALITY I AM A LOYAL CUSTOMER OF BEST BUY AND THIS GIVES ME CONFIDENCE SHOPPING THERE
I would recommend this to a friendVery nice transaction from store to home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every aspect of the purchase was pleasant. The sales person was courteous and informative. The Samsung was easy to carry, easy to unwrap and easy to set up in the home. Remote is simply and precise. It’s a pleasure for watch this Smart TV
I would recommend this to a friend- Pros mentioned:Picture quality
Decent tv for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good Tv for the money we paid for it! It was the demo tv and wrapped in bubble wrap got it home scratch on the front no remote no legs, we put it on the porch
No, I would not recommend this to a friend TV Install and Entertainment room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mike, Branden and Thomas have been extremely helpful and very pleasant to work with. They were very professional and they all were extremely concerned in getting me what I wanted. They went over and beyond. Thanks to the team.
I would recommend this to a friendPleased with assistance & TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Best Buy credit card & it was not accepted at checkout. I immediately came home & called number on back of card. They told me my card was good for over $2000.00 and should have been accepted. I just used my debit card for purchase.
I would recommend this to a friendS Bonilla
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone we come in contact with at the Plano store are friendly, helpful, and most of all knowledgeable about the products in their respective departments. When it comes to electronics, it is my family's go to choice.
I would recommend this to a friendSamsung, strong and goog brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very understanding manager. TV i purchased stopped working after 17 days due to manufacture problem. Another TV was ordered for me immediately without any hustles. Best Buy is my favorite store when it cones to purchasing electronics
I would recommend this to a friendLooking for a TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little unsure about a new TV, until I spoke to Geek Squad representative and he made my search so easy and now I have the TV that I love and it was affordable too.
I would recommend this to a friendLove TV but HATE Vevo Country
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV but HATE the Vevo Country Music app that appears in the sponsored part of the navigation bar. I can’t find a way to make it gone. It “treats” me to loud country music when I first turn on the TV.
I would recommend this to a friend