Customer Ratings & Reviews
- Model:
- QN50Q60TAFXZA
- |
- SKU:
- 6401758
Customer reviews
Rating 4.5 out of 5 stars with 1614 reviews
(1,614 customer reviews)Rating by feature
- Picture Quality4.0
Rating 4.0 out of 5 stars
- Sound Quality3.9
Rating 3.9 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the 50" Class Q60T Series QLED 4K UHD Smart Tizen TV's great picture quality, easy setup, and reasonable price. However, there are concerns about its durability, with reports of the TV stopping working or developing screen defects within a few years of purchase.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Bad for the consumer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very upsetting to have to spend $650+ for a 50" Samsung TV to get a fairly good pictures. The reason why I always bought Samsung brand it was because it did not matter the size or price you would get a brilliant picture. That is not the case anymore. I originally purchased a 7000 series and had to return it because everything looked opaque and colors were terrible. Not good for the consumer Samsung. Next time I buy, I will consider other brands!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .NJB0929:
Thank you for purchasing the Samsung Q60T QLED Smart TV. Thank you for being a loyal Samsung customer. Our innovative Dual LED backlight technology enables the Q60T to deliver vivid images with improved contrast, off-axis viewing, and color accuracy.
If you should have any questions or concerns with usage, features, or how to best optimize your settings, Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Rated 5 out of 5 stars
Excellent everyday TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Replaced older 50" in our main family room. The bezel on this one is much smaller giving the illusion it's smaller. But fantastic display!
I would recommend this to a friendRated 5 out of 5 stars
Love Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has been our favorite store for many years and when we came in for this new tv we felt in love Best Buy has the latest technology and we love thank you
I would recommend this to a friendRated 5 out of 5 stars
The machine came when it was supposed to it exceed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine came when it was supposed to it exceeded my expectations very happy with both the product and the service
I would recommend this to a friendRated 5 out of 5 stars
great definition on TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Tech. who was sent to our home for installation was wonderful. he was here for about 4.5 hrs. Polite and very gracious and smart. He was excellent.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 3 out of 5 stars
Just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money, I'm actually not all that impressed. Expected the picture to be better and I hate the remote.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Nice TV!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it, replacing a 2018 6 series base model Samsung. Love the Bluetooth ability, so I can game or watch shows without waking the kids!
I would recommend this to a friendRated 4 out of 5 stars
OK TV for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At this price point the TV is good. However more HDMI inputw would be nice. I pared it with a sonos arc. So a HDMI was used for the arc connection.
I would recommend this to a friendRated 5 out of 5 stars
New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can never have too many flat panel television screens this is great unit with large display Would recommend Samsung to anybody who is looking
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
New purchased
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with it over all its a up grad from my last samsung TV I had I definitely would get another
I would recommend this to a friendBrand response from Samsung
Posted .Fabio:
Thank you for purchasing the Q60T TV. Our innovative Dual LED backlight technology enables the Q60T to deliver vivid images with improved contrast, off-axis viewing, and color accuracy.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for. The black colors on this come out great. I would recommend this TV if you're looking for an affordable QLED one.
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV purchase and setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was delivered on time and as described. The technician setup the TV explaining how to use and why the devices-remotes worked together.
I would recommend this to a friendRated 5 out of 5 stars
Samsung tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a smart tv and works very well with all the apps that you can load on this tv. Priced very well and light and perfect size.
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV and the support. WiFi was not staying connected and the Samsung support was fast and fixed my problem within 10 minutes.
I would recommend this to a friendRated 5 out of 5 stars
Awesome TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to watch Hamilton but our TV was bought in 2015. So we needed to update. Wow..what a difference! I’m so happy with all the features it came with.
I would recommend this to a friendRated 5 out of 5 stars
Super TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our older Sony UHD, TV, with this one. Love that the Apple TV app is built into it and the TV Plus channels too! Can easily drop cable with TV!
I would recommend this to a friendRated 5 out of 5 stars
Samsung smart QLED
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung smart TVs do not disappoint at all. Never had an issue with my Samsung TVs. Stay on updating the software and you are good.
I would recommend this to a friendRated 5 out of 5 stars
Easy -Peary
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent overall process, from buying online, curbside pickup, and Geek Squad wall mounting. Naturally I wish now that I purchased a bigger TV!
I would recommend this to a friendRated 5 out of 5 stars
Trifry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bough the t.v on the internet and it was delivered on time with problems , we connected, it have no problems, we purchased extended warranty
I would recommend this to a friendRated 5 out of 5 stars
Great and honest service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These people know what you want and need. I love that they do not oversell and they really know their stuff! This Samsung TV fits my husband’s needs!
I would recommend this to a friend






















