Customer Ratings & Reviews
- Model:
- QN50Q7FAAFXZA
- SKU:
- 11237503
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
get the bigger one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful TV just too small for our space
No, I would not recommend this to a friendBrand response from Samsung
Posted .anon,
Thanks for taking a moment to review Samsung’s Q7F TV. If you’re experiencing specific issues which caused you to give this a 2-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also chat with one of our agents by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service has been awful. Customer service has been terrible by Best Buy. Will look elsewhere for future purchases.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DavidP,
We appreciate your feedback. You may want to reach out to Best Buy directly for additional assistance. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong size TV delivered and it took at least 10 days to receive a refund.
I would recommend this to a friendBrand response from Samsung
Posted .HessP,
It appears your 1-star review for the Samsung Q7F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Horrible TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this tv. Resolution is horrible. Unable to add apps with being charge .15
No, I would not recommend this to a friendBrand response from Samsung
Posted .Cassandra,
We're sorry to hear of this. Please know that you can customize your Home screens by installing, removing or adding your favorite apps to Apps Home and/or For You Home screen. Here's how:
Searching for & Installing Apps
1. From the Home screen, press left on the remote’s directional pad.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.
Note: Previously installed apps can be accessed on the Settings screen.
Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Delete: Delete app.
c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.
If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help adding apps or finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
Dissapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was broken out of th ebox, Best Buy refused to accept the return
No, I would not recommend this to a friendBrand response from Samsung
Posted .WayneM,
We appreciate you sharing your delivery experience and are sorry to hear that your TV arrived damaged. For issues related to shipping or delivery, we recommend reaching back out to Best Buy directly so they can assist in resolving the situation.
Once your issue is resolved, if you have any questions about setup, usage, or features, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality, Size
Good Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent purchase. The size and quality were as advertised.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
It’s Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Solar remote. Great color. Buy sound bar.
I would recommend this to a friend - Pros mentioned:Picture quality, Weight
Samsung T
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed the tv great for video games sounds nice very light
I would recommend this to a friend - Pros mentioned:Picture quality
Great Samsung television.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung televisions are amazing. Great picture, sound quality. I would highly recommend this Samsung 50”television. And, as always, great customer service.
I would recommend this to a friend - Pros mentioned:Picture quality
Duane
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and colors are great. The team setting the tv up for us, was very professional and courteous.
I would recommend this to a friend - Pros mentioned:Picture quality
JackM
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 50 inch TV has a sharp clear picture! We are happy the salesman suggested it!
I would recommend this to a friend - Pros mentioned:Picture quality
Love my new TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV awesome buy and perfect sound and picture thank you best buy
I would recommend this to a friend Supurb!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity of picture feels like we are watching people in the room, not just on the screen! The depth of color and details are astounding. We are the envy of those we have shared the screen.
I would recommend this to a friend- Pros mentioned:Setup ease
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Samsung 50”..Easy to navigate thru features.
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having a Samsung Television. This Tv is exactly what I wantedx
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung QLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this TV. Great picture, easy wall installation.
I would recommend this to a friend - Pros mentioned:Picture quality
TV putchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The picture is clear & vibrant. I’m very pleased.
I would recommend this to a friend - Pros mentioned:Picture quality
Good tv ever in quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is best picture quality and and sound quality. Specially film maker mode is the great picture also the eco mode. This is perfect size for my bedroom. We love it
I would recommend this to a friend Great TV for bedroom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV replaced a 47" I had in my bedroom and it works perfectly - good price, great picture and easy to access the many functions. Very happy and highly recommend!
I would recommend this to a friendSamsung 50" SmartTV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My "dumb TV" finally died, and this is my first SmartTV: I love it! And I love how the Geek Squad set everything up, they were very patient with me , a not-so-techie senior.
I would recommend this to a friend