Customer Ratings & Reviews
- Model:
- QN50Q7FAAFXZA
- SKU:
- 12161246
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Delivery & Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a Senior citizen, I'm so glad I opted to have our new TV delivered & hooked up. Very courteous & knowledgeable technicians made the delivery a success.
I would recommend this to a friendHappy with the TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my daughter. She is happy with it so I'm happy.
I would recommend this to a friendRemote poor...bought universal remote to replace
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to navigate for senior Mom we bought it for...
I would recommend this to a friendmy tv set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install and price so low that I'm so satisfied.
I would recommend this to a friendGreat product. Bad delivery.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the clarity in the screen. The only issue I have is the delivery. The person didn't deliver to the correct building. I met him in the parking lot a half block away. Instead of bringing it to my building he handed it off to me and I carried it back.
I would recommend this to a friendSamsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service and very nice TV Enjoying the whole experience
I would recommend this to a friend- Cons mentioned:Button layout
Samsung QF7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lacks source button and is not as user friendly as my other Samsung TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .BruceC,
Thank you for sharing your experience. Please know you can easily access your Samsung TV’s Quick Settings by pressing the Settings/Number/Color button located just below the power button on your remote.
Each time you press this button, it will toggle between:
• Quick Settings menu
• Virtual number pad
• Color pad options
To use Quick Settings:
1. Press the Settings/Number/Color button on your remote
2. When the Quick Settings menu appears, you can adjust commonly used options quickly
3. For more advanced adjustments, scroll to and select All Settings
This shortcut helps you access essential features without navigating through the full menu.
I hope this helps. For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Specialist
Awesome TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and excellent price at Best Buy!
I would recommend this to a friendQuality TV at a special holiday price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The QLED technology makes all the difference combined with AI touches
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Connectivity
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but there is no audio connection on the tv. I’ve looked everywhere including the booklet that came with it. Don’t waste your money
No, I would not recommend this to a friendBrand response from Samsung
Posted .diane,
Thank you for sharing your thoughts on the available inputs for the Q7F. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8F Series and above.
For future purchases, we recommend double-checking the product specs on Best Buy’s site to ensure the model you choose has the ports you need. You’ll find the full list under the “Specifications” tab (just beneath the Highlights section): https://www.bestbuy.com/site/samsung-50-class-q7f-series-qled-4k-uhd-samsungvision-ai-smart-tizen-tv-2025/6619441.p?skuId=6619441
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with an awesome interface connects to all samsung phones
I would recommend this to a friendNew smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was easy and delivery was on time. I always get my electronics at Best Buy.
I would recommend this to a friendSamsun TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is awsome and it was great for the price I paid.
I would recommend this to a friendEasy purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and sales help in figuring out the TV I needed. Glad I got a Samsung.
I would recommend this to a friendNew TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to set up, but once done the TV is fine.
I would recommend this to a friendGreat Buy -- Horrible Customer Service!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person in the store was wonderful -- I love what I purchased! However, when it comes to customer service regarding delivery, I would never, ever purchase anything from you again. There was a mix up in the appointment with the Geek Squad and I have never been spoken to so rudely in my 80 years on this planet!!!!!!!!
I would recommend this to a friendBrand response from Samsung
Posted .JillF,
It appears your 3-star review for the Samsung Q7F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery service and TV is great! I will recommend Best Buy.
I would recommend this to a friendTv is good but remote is too small and sensitive!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is really nice and smooth. Only thing I don’t like it the remote. It’s too small and sensitive. If you just take the remote most of the time it changes something.
I would recommend this to a friend- Cons mentioned:Brightness
Exchanged for outdoor tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not a bright enough picture for use on our patio. Exchanged it for an outdoor tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VictorM,
Thank you for your purchase and feedback on the brightness of the Q7F TV. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
Clear picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that in movie mode it will only apply if applicable in my experience
I would recommend this to a friend