Customer Ratings & Reviews
- Model:
- QN50Q7FAAFXZA
- SKU:
- 12161246
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time. Needed tech service so one was scheduled immediately by Joann in Tech Services.
I would recommend this to a friendSalesman
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service Great salesman. Extremely helpful.
I would recommend this to a friendVery good tv.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product for the price. Works very well with all of the Smart features.
I would recommend this to a friendGood TV for the value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid TV. Same volume issues as my old Samsung TV. The company just wants to upsell its soundbars which is disappointing.
I would recommend this to a friendLimited app store
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and stays connected to wi-fi. Disappointed in small amount of available apps.
I would recommend this to a friendBob Habel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was VERY helpful considering I have no clue about electronics. They were great.
I would recommend this to a friendDefinitely a great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with a reasonable price for the quality. Food cooks evenly despite having a crummy electric stove.
I would recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my 50 inch Samsung tv. I am a big fan of Samsung.
I would recommend this to a friendGreat color; not very easy to initiate.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. I needed Geek Squad assistance to get all of the associated items to work together.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Geek squad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works great it took almost 3 weeks to come set it uo.Jason and his partner were excellent.I realize it is a busy time for you but I had to work tp hard
I would recommend this to a friendBrand response from Samsung
Posted .Lance,
It appears your 2-star review for the Samsung Q7F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Best 2025 Frame Picture TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV 2025 Picture frame - the picture frame option is amazing
I would recommend this to a friend- Cons mentioned:Remote control
Not satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find the Samsung hard to navigate. It’s not an easy one to do. I have problems getting local channels. I think the remote is a little confusing for me and as far as the picture goes, it’s OK.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Fish,
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
If your TV isn’t receiving all available channels, first check that your coaxial cable is securely connected. Then, try running Auto Program by going to: Home > left directional key > Settings > All Settings > General & Privacy > Broadcasting > Auto Program.
If the issue persists, a factory reset may help: Home > left directional key > Settings > All Settings > General & Privacy > Factory Data Reset.
Please also note:
• Broadcasting settings are only accessible when your source is set to TV.
• These settings are not available when watching TV via a cable or satellite box.
If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents and additional resources are also available through the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Good but mid sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv wish I would have got a bigger size compared to the old model of the same tv I had the sound is low have to turn it up to about 30 before it actual kinda loud
I would recommend this to a friendalmost happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed that there is no way to plug in my sound box after the salesperson in Best Buy said that there would be.
I would recommend this to a friendAmazing people at Best Buy as usual
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hector was awesome Hector and Brian are a great great team
I would recommend this to a friendSamsing TV Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Great Buy at a fair price and knowledgeable staff!!
I would recommend this to a friendgood value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good tv and value, snappy interface and integrates well with fios and fios remote too.
I would recommend this to a friendSamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was cracked down the screen when we opened it. I gave 2 stars because they refunded me without problems. I appreciate that and would buy from Best Buy again as they made it easy.
I would recommend this to a friendBrand response from Samsung
Posted .JanessaL,
We're sorry to hear that your experience with the Q7F TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Love my TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend Best Buy, they are professional and a big helps
I would recommend this to a friendGood, but not not great color.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is not as bright as the model in the store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MichaelG,
We appreciate your feedback on the picture quality of Samsung’s Q7F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist