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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 594 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 594 reviews
  • Rated 5 out of 5 stars

    Clear picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that in movie mode it will only apply if applicable in my experience

    I would recommend this to a friend
  • Cons mentioned:
    Brightness

    Rated 3 out of 5 stars

    Exchanged for outdoor tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not a bright enough picture for use on our patio. Exchanged it for an outdoor tv.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi VictorM,

      Thank you for your purchase and feedback on the brightness of the Q7F TV. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. Needed tech service so one was scheduled immediately by Joann in Tech Services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Limited app store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and stays connected to wi-fi. Disappointed in small amount of available apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good tv.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product for the price. Works very well with all of the Smart features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Great salesman. Extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a reasonable price for the quality. Food cooks evenly despite having a crummy electric stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob Habel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was VERY helpful considering I have no clue about electronics. They were great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for the value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV. Same volume issues as my old Samsung TV. The company just wants to upsell its soundbars which is disappointing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my 50 inch Samsung tv. I am a big fan of Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 2025 Frame Picture TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV 2025 Picture frame - the picture frame option is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but mid sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv wish I would have got a bigger size compared to the old model of the same tv I had the sound is low have to turn it up to about 30 before it actual kinda loud

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great color; not very easy to initiate.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I needed Geek Squad assistance to get all of the associated items to work together.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    almost happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed that there is no way to plug in my sound box after the salesperson in Best Buy said that there would be.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Not satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the Samsung hard to navigate. It’s not an easy one to do. I have problems getting local channels. I think the remote is a little confusing for me and as far as the picture goes, it’s OK.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Fish,

      We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.

      The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.

      If your TV isn’t receiving all available channels, first check that your coaxial cable is securely connected. Then, try running Auto Program by going to: Home > left directional key > Settings > All Settings > General & Privacy > Broadcasting > Auto Program.

      If the issue persists, a factory reset may help: Home > left directional key > Settings > All Settings > General & Privacy > Factory Data Reset.

      Please also note:
      • Broadcasting settings are only accessible when your source is set to TV.
      • These settings are not available when watching TV via a cable or satellite box.

      If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents and additional resources are also available through the ‘Support’ link on our Samsung website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Amazing people at Best Buy as usual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hector was awesome Hector and Brian are a great great team

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works great it took almost 3 weeks to come set it uo.Jason and his partner were excellent.I realize it is a busy time for you but I had to work tp hard

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Lance,

      It appears your 2-star review for the Samsung Q7F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.

      If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsing TV Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Great Buy at a fair price and knowledgeable staff!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv and value, snappy interface and integrates well with fios and fios remote too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Best Buy, they are professional and a big helps

    I would recommend this to a friend