Customer Ratings & Reviews

Speakers is the only thing keeping from 5 stars, rest is excellent.

Tv has a small squiggly line in monitor, beyond 15 day return/exchange period.

This was a very different venture. It took several attempts to order. I paid for an "Open Box" in Excellent condition. It arrived Broken and the box was in horrible condition. Never used the TV.

I’ve had this tv for a few weeks and so far, it’ great. It is a good size, the legs are sturdy, the picture is great, settings are easy to adjust. Sound could be better. (The louds are really loud and sometimes I can’t even hear what someone says bc they speak so quietly.) (I suppose everyone gets a sound bar now for an extra 2-3 hundred, or more) A couple concerns: the screen seems very fragile to me (but maybe all tvs are like that now?) it was fairly easy to set up but I had support from a tech friend who did most of it for me. I am hoping this tv will hold up thru the years. I got it for a pretty decent price (in the 400s). I have never compared it to tvs that are priced in the thousands but I am very happy, so far, with this tv.

Bought this TV for my husband's office. He loves everything about the TV except for the small remote. He needs to reach for his glasses to see the buttons. Color is great, perfect size, light weight, easy setup. We are using this TV for streaming only and the Samsung platform was a bit unusual to get into Hulu, but we got it to work.

I love my Samsung 50” TV QLED. It was so easy to set up, lightweight too. The picture clarity and quality is great. The size is perfect for our second TV in our bedroom. I highly recommend Samsung TVs.

I wanted to upgrade from my 32" Samsung LED TVs, so I chose a 55" QLED model, also from Samsung. The screen needs coaxing to improve the brightness, because the display is minimally bright out of the box. It lacks optical, RCA, or 3.5mm audio outputs (which the 32" model possesses). I was also rather disappointed on the software end (SmartThings by Samsung): the QLED model does not transmit to phone the audio or the video (something the 32" model does, despite being from 2015!). It does not recognize my console in the eArc HDMI port, having to label it a "Sony Media Player," making it selectable as a source (changing inputs is a convoluted affair, but once you establish it, it now can populate recent apps. The remote would leave many people confused with it's simplified design. To Samsung's credit, they do educate you on how to employ it's special powers. Once you calibrate the screen, and establish your inputs for easy access on the recently used row, the picture can be bright and vibrant. Soundwise, this QLED set can be paired to Bluetooth, with one of the 3 HDMI ports, soundbars or AV receivers as this set supports Dolby Atmos. It also supports voice commands via Bixby or Alexa. You can also chat with Micro$oft's CoPilot (these latter features, this time, were not avaliable on my previous model!) Overall, this is a basic model: an upgrade in size from smaller models, but don't expect display settings over 60Hz, or AV i/o other than the 3 HDMI. With a bit of adjustments, most may find this set to be satisfactory.

Excellent size for the room I placed this in. Easy setup and great picture. Would recommend to anyone in this size for a small room

Great television. Super clear picture. Great size and very light for installation.

Effortless setup, and a picture that lives up to Samsung's reputation for top-notch color accuracy. We placed this unit in an area that gets tons of direct light, but have had no issues with sharp contrast or brightness. Sound quality is very good, although you might want to consider a sound bar for more depth and punch. Great value for money!

I almost bought a different Samsung TV. The sales person talked me into spending a little more for this one and I'm glad I did. Great quality and a great price as it was the Pr-Black Friday Sale! Outstanding color and picture. Very easy to navigate also. Highly recommend you buy one.

Samsung, always the best. This is my 9th LCD/LED Samsung flat screen - have them in all my rooms, plus purchased for my grandkids. Most recent purchase was this TV for my 9 yr old Granddaughter's bedroom. Easy to navigate remote for her, lots of free apps, beautiful picture and it's not even Top of the Line!! Samsung is the Best been buying only Samsung flat screen TVs since 2009. Best Buy associates always helpful, pricing good, always a perk to be able to buy from a brick-n-mortar STORE - not online - even if it mean few dollar more, but in most cases BestBuy is willing to compensate and/or accommodate for the difference. Good Experience

We have a smaller Samsung in the bedroom which we like which is why we opted for another in the living room. My only issue with the new tv is that the power cord does securely fit and too easily falls out. Other than that we really like the picture and it was priced reasonably.

Great picture but when you turn the set on, you have multiple options instead of just the last channel you watched. Also, the controller doesn't allow you to put in channel numbers. There is only an up or down button. We still use the controller from our old set.

Having upgraded from a Hisense 42" television, we did not know what we were missing and did not have until we purchased this Samsung QLED. The new set is loaded with a long list of features, games, and stations, compared to the Hisense. This 50" fits in the room with a much clearer picture than we have had with all of our televisions. After two (2) months, we are still learning the features and what it will do for our family. Thank you, Samsung and Best Buy, for having this AI Smart Tizen TV. This was our favorite purchase in 2025.

So far so good. A bargain for a 50"Tv with so many features. On the down side, a basic set of connection input slots but fine for us seniors who do not have much but a bluray dvd player but not sound bar or the like. Picture is sharp and clear from all angles in front and side.

awesome colors and definition.......instant response to remote......super easy to set up......much brighter than the 5 y/o Samsung we replaced

Easy to install. Good picture clarity. Wifi function simple and the interface intuitive

This, our third TV purchase from Best Buy, leaves me, once again, a completely satisfied customer. Other than the quality of my new Samsung TV itself, until I decided to write this review, I really didn't think about all the reasons why that was the case. I realize it very much has to do with the care and patience Best Buy's staff provided when I purchased my first big-screen "smart TV." I was given all the time and information necessary for me to understand, even the most subtle, differences between the TV's from the major brands on sale. My wife and I were able to hear and see those differences clearly and could, therefore, choose the best one for us. This review, therefore, is not necessarily to tout Samsung over others offered at Best Buy, - although we are incredibly pleased with the brand - but rather it's a testament to the knowledge imparted by the store's experts. I've experienced, by the way, exactly the same when I purchased our new MacBook Pro, both our iPhones and even "incidentals" like hard drives for storage and adapters. Not once did I feel like the "techno-idiot" I consider myself nor did I ever sense I was being rushed to make a quick decision. I would say, the more you know about your purchase before you commit, the happier you will be after. At Best Buy in Fairless Hills, PA, I left smarter and happier. PeterL

The Samsung TV has great pictures quality and was easy to setup. The salesperson was knowledgeable about the product and was a great help.