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Customer Ratings & Reviews

Your price for this item is $379.99
The comparable value price is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 301 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the TV's excellent picture quality, easy setup, ideal size, and user-friendly settings. However, some customers have expressed concerns regarding the remote control, lack of audio connection, and brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 301 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sharp pictures and brilliant bright colors

    I would recommend this to a friend
  • Cons mentioned:
    Brightness

    Rated 1 out of 5 stars

    Dark edges

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have five Samsung Q7 and Q6 TVs we've become used to using (from 49 to 85 inches), so when I broke the screen on one of them, this was the obvious choice. Very surprised and disappointed to have dark edges. I think this is called vignetting, and seems to happen with bad lens design or light pathway errors. We tried two replacements--so three different TVs--all the same.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JimC,

      We appreciate your feedback on the picture quality of Samsung’s Q7F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
      • Standard – Ideal for general viewing
      • Dynamic – Brighter and more vibrant for well-lit spaces
      • Eco – Optimized for energy efficiency
      • Movie – Best for viewing in low light
      • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

      You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

      If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung 50" Class Q7F Series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and bright clear picture, easy on my eyes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time Samsung tv owner. I may give this new tv a 3.5 rating as a hand full of the channels have a 4.5 star picture. I also have 8 year old and a 10 year old Samsung tvs. I would rate them at 4.0 and 4.5. The dynamic picture feature doesn't seem to make as much of a difference on this new tv. Wish I tried OLED instead.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      WilliamN,

      We appreciate your feedback on the picture quality of Samsung’s Q7F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
      • Standard – Ideal for general viewing
      • Dynamic – Brighter and more vibrant for well-lit spaces
      • Eco – Optimized for energy efficiency
      • Movie – Best for viewing in low light
      • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

      You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

      If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsun TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awsome and it was great for the price I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Bad delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity in the screen. The only issue I have is the delivery. The person didn't deliver to the correct building. I met him in the parking lot a half block away. Instead of bringing it to my building he handed it off to me and I carried it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up, but once done the TV is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box TV works great, clear picture and very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fan. Best Buy fan.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung tv purchase from Best Buy in a year. Obviously, I'm pleased with my previous purchase and now this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but there is no audio connection on the tv. I’ve looked everywhere including the booklet that came with it. Don’t waste your money

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      diane,

      Thank you for sharing your thoughts on the available inputs for the Q7F. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8F Series and above.

      For future purchases, we recommend double-checking the product specs on Best Buy’s site to ensure the model you choose has the ports you need. You’ll find the full list under the “Specifications” tab (just beneath the Highlights section): https://www.bestbuy.com/site/samsung-50-class-q7f-series-qled-4k-uhd-samsungvision-ai-smart-tizen-tv-2025/6619441.p?skuId=6619441

      Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv i would buy another one very noce picture sond quality pu ib on back patio

    I would recommend this to a friend
  • Cons mentioned:
    Brightness

    Rated 3 out of 5 stars

    Exchanged for outdoor tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not a bright enough picture for use on our patio. Exchanged it for an outdoor tv.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi VictorM,

      Thank you for your purchase and feedback on the brightness of the Q7F TV. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Quality at an affordable price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes quality products as this one works as advertised. Easy setup and great picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was easy and delivery was on time. I always get my electronics at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and sales help in figuring out the TV I needed. Glad I got a Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery service and TV is great! I will recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new great Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and informative. They described all the features of product. They stated how advantages the Samsung TV would be for my family at home. How much better the viewing would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and it was easy to set up. We had a Samsung prior and we wanted to stay with this brand. The Best Buy price was competitive and I liked that I could take it home with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the product was good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item purchased was a television. The product is really good and I use the television to have my kids play Sony Plation 4 World Cup soccer with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Q7F

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. No issues. Samsung - 50” Class Q7F Series QLED 4K UHD

    I would recommend this to a friend