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Customer Ratings & Reviews

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Your price for this item is $379.99
The comparable value price is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 305 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the TV's excellent picture quality, easy setup, ideal size, and user-friendly settings. However, some customers have expressed concerns regarding the remote control, lack of audio connection, and brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 305 reviews
  • Rated 5 out of 5 stars

    Our new great Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and informative. They described all the features of product. They stated how advantages the Samsung TV would be for my family at home. How much better the viewing would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and it was easy to set up. We had a Samsung prior and we wanted to stay with this brand. The Best Buy price was competitive and I liked that I could take it home with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the product was good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item purchased was a television. The product is really good and I use the television to have my kids play Sony Plation 4 World Cup soccer with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Q7F

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. No issues. Samsung - 50” Class Q7F Series QLED 4K UHD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that in movie mode it will only apply if applicable in my experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv is good but remote is too small and sensitive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is really nice and smooth. Only thing I don’t like it the remote. It’s too small and sensitive. If you just take the remote most of the time it changes something.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a temp... and it does the job. The quality, sounds, and brightness it ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Great salesman. Extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Good picture but everything else sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looks pretty good for the cost, but the OS on this TV is so frustratingly slow and unresponsive. The remote is probably the worst part of this TV. The volume and channel buttons are awful, I’m constantly muting the tv trying to change the volume. You even bump this remote and it completely takes you out of what you’re watching or shuts the tv off.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TylerS,

      We appreciate your feedback regarding your TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
      1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
      2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
      3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.

      If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Cat in the Hat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value & quality , was very satisfied with the this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for the value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV. Same volume issues as my old Samsung TV. The company just wants to upsell its soundbars which is disappointing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great color; not very easy to initiate.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I needed Geek Squad assistance to get all of the associated items to work together.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good tv.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product for the price. Works very well with all of the Smart features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV- Visuals are Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good TV. I’m not sure if I like the remote. You have to charge it. The remote can also be solar charged. Good thing is I can switch and use another remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my 50 inch Samsung tv. I am a big fan of Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob Habel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was VERY helpful considering I have no clue about electronics. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works excellently with all of our other samsung devices. The Best Buy staff were extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our TV. So glad that we picked this television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a reasonable price for the quality. Food cooks evenly despite having a crummy electric stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very up to date. Great service!!

    I would recommend this to a friend