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Customer Ratings & Reviews

3-Day Deal
Your price for this item is $379.99
The comparable value price is $449.99

Customer reviews

Rating 4.7 out of 5 stars with 315 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the TV's excellent picture quality, easy setup, ideal size, and user-friendly settings. However, some customers have expressed concerns regarding the remote control, lack of audio connection, and brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 315 reviews
  • Rated 4 out of 5 stars

    Good TV for the value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV. Same volume issues as my old Samsung TV. The company just wants to upsell its soundbars which is disappointing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great color; not very easy to initiate.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I needed Geek Squad assistance to get all of the associated items to work together.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good tv.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product for the price. Works very well with all of the Smart features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV- Visuals are Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good TV. I’m not sure if I like the remote. You have to charge it. The remote can also be solar charged. Good thing is I can switch and use another remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my 50 inch Samsung tv. I am a big fan of Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob Habel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was VERY helpful considering I have no clue about electronics. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works excellently with all of our other samsung devices. The Best Buy staff were extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our TV. So glad that we picked this television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a reasonable price for the quality. Food cooks evenly despite having a crummy electric stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very up to date. Great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Limited app store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and stays connected to wi-fi. Disappointed in small amount of available apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but mid sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv wish I would have got a bigger size compared to the old model of the same tv I had the sound is low have to turn it up to about 30 before it actual kinda loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsing TV Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Great Buy at a fair price and knowledgeable staff!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 2025 Frame Picture TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV 2025 Picture frame - the picture frame option is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, superb service, pick up was great and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv and value, snappy interface and integrates well with fios and fios remote too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Best Buy, they are professional and a big helps

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decreased quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made. I had to go to the store for an exchange because the one shipped to me was damaged.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ShT1,

      We appreciate you sharing the issues you initially experienced with Samsung’s TV. Thank you for your patience throughout the inconvenience of arranging an exchange.

      If you have any questions about your new unit or need assistance with setup or features, we’re here to help. You can reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Good, but not not great color.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is not as bright as the model in the store.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MichaelG,

      We appreciate your feedback on the picture quality of Samsung’s Q7F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
      • Standard – Ideal for general viewing
      • Dynamic – Brighter and more vibrant for well-lit spaces
      • Eco – Optimized for energy efficiency
      • Movie – Best for viewing in low light
      • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

      You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

      If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

      ~ Samsung Specialist Samsung

  • Rated 3 out of 5 stars

    Best Buy abandoned the sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could review this but Best Buys delivery service and then customer service abandoned me forcing the cancellation of the sale. Their Customer concern team has never contacted me after. Bought cellular, tablet, Macbook and TV" s previously so they have changed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      PoppaLou,

      Please know that you're leaving a review and 3-star rating for the Q7F TV, but we’re sorry to hear of your experience with Best Buy, nonetheless. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.

      If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung