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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 499 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 50” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)'s picture quality, ease of use, and overall performance. The setup is easy and the size is suitable for many rooms. However, some customers have expressed concerns about the remote control, connectivity options, and brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 499 reviews
  • Rated 4 out of 5 stars

    Remote poor...bought universal remote to replace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to navigate for senior Mom we bought it for...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my daughter. She is happy with it so I'm happy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time Samsung tv owner. I may give this new tv a 3.5 rating as a hand full of the channels have a 4.5 star picture. I also have 8 year old and a 10 year old Samsung tvs. I would rate them at 4.0 and 4.5. The dynamic picture feature doesn't seem to make as much of a difference on this new tv. Wish I tried OLED instead.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      WilliamN,

      We appreciate your feedback on the picture quality of Samsung’s Q7F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
      • Standard – Ideal for general viewing
      • Dynamic – Brighter and more vibrant for well-lit spaces
      • Eco – Optimized for energy efficiency
      • Movie – Best for viewing in low light
      • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

      You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

      If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    It’s a Samsung, best tv ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is fine, price good. The only thing I don’t like is that every night I have to set the timer. My previous Samsung I did not have to.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sharp pictures and brilliant bright colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery & Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Senior citizen, I'm so glad I opted to have our new TV delivered & hooked up. Very courteous & knowledgeable technicians made the delivery a success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and very nice TV Enjoying the whole experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Bought This TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and at a great price! Very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my tv set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and price so low that I'm so satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great picture. Tried an open box option and am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box TV works great, clear picture and very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv and was priced right. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality TV at a special holiday price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The QLED technology makes all the difference combined with AI touches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and excellent price at Best Buy!

    I would recommend this to a friend
  • Cons mentioned:
    Button layout

    Rated 3 out of 5 stars

    Samsung QF7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks source button and is not as user friendly as my other Samsung TV

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BruceC,

      Thank you for sharing your experience. Please know you can easily access your Samsung TV’s Quick Settings by pressing the Settings/Number/Color button located just below the power button on your remote.

      Each time you press this button, it will toggle between:
      • Quick Settings menu
      • Virtual number pad
      • Color pad options

      To use Quick Settings:
      1. Press the Settings/Number/Color button on your remote
      2. When the Quick Settings menu appears, you can adjust commonly used options quickly
      3. For more advanced adjustments, scroll to and select All Settings

      This shortcut helps you access essential features without navigating through the full menu.

      I hope this helps. For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Quality TV at a Good Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, good quality, affordable. We've been very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Daddy Review #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not gonna lie, the first one had dead pixels but Best Buy replaced it and the new one is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fan. Best Buy fan.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung tv purchase from Best Buy in a year. Obviously, I'm pleased with my previous purchase and now this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Bad delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity in the screen. The only issue I have is the delivery. The person didn't deliver to the correct building. I met him in the parking lot a half block away. Instead of bringing it to my building he handed it off to me and I carried it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with an awesome interface connects to all samsung phones

    I would recommend this to a friend