Customer Ratings & Reviews
- Model:
- QN50Q7FAAFXZA
- SKU:
- 6619441
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 50” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)'s picture quality, ease of use, and overall performance. The setup is easy and the size is suitable for many rooms. However, some customers have expressed concerns about the remote control, connectivity options, and brightness.
This summary was generated by AI based on customer reviews.
Horrible TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this tv. Resolution is horrible. Unable to add apps with being charge .15
No, I would not recommend this to a friendBrand response from Samsung
Posted .Cassandra,
We're sorry to hear of this. Please know that you can customize your Home screens by installing, removing or adding your favorite apps to Apps Home and/or For You Home screen. Here's how:
Searching for & Installing Apps
1. From the Home screen, press left on the remote’s directional pad.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.
Note: Previously installed apps can be accessed on the Settings screen.
Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Delete: Delete app.
c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.
If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help adding apps or finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
Dissapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was broken out of th ebox, Best Buy refused to accept the return
No, I would not recommend this to a friendBrand response from Samsung
Posted .WayneM,
We appreciate you sharing your delivery experience and are sorry to hear that your TV arrived damaged. For issues related to shipping or delivery, we recommend reaching back out to Best Buy directly so they can assist in resolving the situation.
Once your issue is resolved, if you have any questions about setup, usage, or features, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality, Size
Good Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent purchase. The size and quality were as advertised.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
It’s Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Solar remote. Great color. Buy sound bar.
I would recommend this to a friend - Pros mentioned:Picture quality, Weight
Samsung T
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed the tv great for video games sounds nice very light
I would recommend this to a friend - Pros mentioned:Picture quality
Great Samsung television.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung televisions are amazing. Great picture, sound quality. I would highly recommend this Samsung 50”television. And, as always, great customer service.
I would recommend this to a friend - Pros mentioned:Picture quality
Duane
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and colors are great. The team setting the tv up for us, was very professional and courteous.
I would recommend this to a friend - Pros mentioned:Picture quality
Love my new TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV awesome buy and perfect sound and picture thank you best buy
I would recommend this to a friend - Pros mentioned:Picture quality
JackM
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 50 inch TV has a sharp clear picture! We are happy the salesman suggested it!
I would recommend this to a friend - Pros mentioned:Setup ease
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Samsung 50”..Easy to navigate thru features.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung QLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this TV. Great picture, easy wall installation.
I would recommend this to a friend - Pros mentioned:Picture quality
TV putchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The picture is clear & vibrant. I’m very pleased.
I would recommend this to a friend - Pros mentioned:Picture quality
Good tv ever in quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is best picture quality and and sound quality. Specially film maker mode is the great picture also the eco mode. This is perfect size for my bedroom. We love it
I would recommend this to a friend Samsung 50" SmartTV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My "dumb TV" finally died, and this is my first SmartTV: I love it! And I love how the Geek Squad set everything up, they were very patient with me , a not-so-techie senior.
I would recommend this to a friendNew TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung comes through again and my Best Buy purchase was quick and easy.
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing and the qled looks really good on this TV couldn’t recommend enough!
I would recommend this to a friend Great employee
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man who helped me was very knowledgeable and got what I needed. It was quick and efficient. A great experience.
I would recommend this to a friendBest TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having a Samsung Television. This Tv is exactly what I wantedx
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a really great picture and a perfect size and great features on there
I would recommend this to a friend How to get screwed out of a warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am giving a zero review as I did not get a new replacement as the technician said I broke the tv when I explained I couldn’t have and I see Samsung is having issues with their tv’s and it’s a internal issue
No, I would not recommend this to a friendBrand response from Samsung
Posted .TimM,
We appreciate your review of Samsung’s Q7F TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist