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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 197 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the product's outstanding picture quality, which is a frequently praised feature. They also appreciate its easy setup, along with its clarity and brightness. Additionally, customers find its connectivity options convenient and its lighter weight a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 197 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    A display of disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly thought this tv would be a great upgrade from my 5 year old dying tcl smart tv. This is the iphone of tvs they give you very limited settings to set and adjust as if you the consumer are 5 years old. I hate the lack of ambient mode all I want is the screensaver to display a clock with the weather for the day. The picture looks great when theres color. When displaying blacks there is about 6 sections on my unit with really bad splotching and light bleed. For 500 clams im quite disappointed. Id rather have a 300 smacker tcl thats gonna do what I want and couldnt care less about things like light bleed because it was only 300 bucks. Save the money theres cheaper tvs with better quality and more features.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      OooShiny,

      We appreciate your input on the picture quality of Samsung’s Q8F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
      1. Standard – Default mode for general viewing
      2. Dynamic – Brighter and clearer in well-lit rooms
      3. Eco – Optimized for energy saving
      4. Movie – Best for watching in dark environments
      5. Filmmaker Mode – Preserves content exactly as intended by creators

      You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode

      To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.

      The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.

      Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.

      If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unexpectedly Better Than Expected!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television was a gift to replace one of our main televisions. We thought it wasn't necessary, but agreed to update our 7 year old television. We were overwhelmed by the difference in picture quality-I guess the update was needed. I love the many features the Samsung TV offers that we were not aware of-It makes me want to update another TV with a Samsung. Our experience with the Best Buy team was amazing. They were most accommodating and genuinely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50" Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful color. Crystal clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to Replace old bedroom tv not disappointed great picture & love the features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 55 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound Quality is very good. I found it a little difficult to find apps. I'd buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease, Weight

    Rated 5 out of 5 stars

    My Recent 50” Smart TV Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Samsung 50” QLED Smart TV to replace a 20+ year old 42” Panasonic flat screen TV. The new Samsung is terrific, it was easy to set up and use immediately. It weighs about half what the Panasonic weighed, generates almost no heat and should use much less electricity. The color, sharpness and sound are all excellent. An interesting feature is the remote, which is small and is rechargeable by connection to a usb-c cable or by solar light. Best Buy's salesperson was exceptionally helpful in sorting out the many smart tv options and addressing my particular needs.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing. It was easy to set up although the remote needed a lear ing curve. It has all the connections we need.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality, Setup ease

    Rated 5 out of 5 stars

    Impressive Quality and Overall Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy with this purchase. The picture quality is outstanding—vibrant colors, great brightness even in a well-lit room, and impressive contrast. The sound is surprisingly good without needing external speakers. It was easy to set up, very intuitive to use, and all the apps run fast and smoothly. Overall, it exceeded my expectations in every way. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Samsng q8f

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Q8 F was a valuable addition to my bedroom entertainment setup. It has proven to be an exceptional TV, especially after my disappointing experience with one of Sony‘s higher-end models, which did not meet my expectations in terms of picture quality and reliability. Overall, Samsung has improved my viewing experience with their newer models. I own a C5 LG OLED, which I absolutely love for its deep blacks and vibrant colors. However, I was not willing to spend the exorbitant amount of money I had invested in my previous TV for my living room. I was simply looking for a TV that was sufficiently bright, capable of playing video games smoothly, and able to handle 4K content with native resolution settings. Fortunately, the Samsung Q8 F not only meets these requirements but also features a 144 Hz gaming mode, something most TVs of its kind cannot even support, providing a much better gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Samsung 50" QLED

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV last year and it is amazing. Setup was easy. The picture quality is outstanding with the availability to adjust as needed. Amazingly it has several more features which connects my other Samsung products as Laptop and Phone. It is a Smart TV that is easy to use. I do use my old Samsung remote as I am still learning how to use the one provided. At 80 years old I am slow to learn. But, again, this TV itself was very helpful in teaching me how to use all the features. It has so many. I recommend it highly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Solid TV at a reasonable price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this TV for a few weeks now and am very happy with my purchase. It was very easy to set up, took between 10 and 15 minutes. Feels sturdy. I like that the feet are flat, it sits more firmly on my desk than my last TV. I use this TV in my bedroom with an Apple TV and as a monitor for my laptop. Picture quality is good. Sound is also good, I don’t have a soundbar hooked up to it and can hear it just fine. If you want a solid TV that doesn’t break the bank, this is a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Simply the BEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have consistently purchased Samsung televisions throughout the years. They have always been state of the art in picture quality, sound and ease of application. The set up’s have been easy and pairing with remote sound systems is flawless. Samsung is constantly providing the consumer with a wide range of sizes and features with appeal to everyone. We are very pleased with the easy set up and variety of streaming options. A must buy when we decide to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 4 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 50” QLED Q8F that we purchased is very good. I give it 4 1/2 stars. The picture is great, the set up was relatively easy, figuring out the SmartTechnology was not too bad for us older folks not used to these type of products. The sound could be better, but nothing a sound bar couldn’t handle. Over all pleased with the product and the service from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Setup ease

    Rated 5 out of 5 stars

    LOVE this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Samsung TV and I love it. The picture is so clear, the brightness during movies is great. It's easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Excellent TV! The picture and sound quality are gr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! The picture and sound quality are great. The brightness settings offer several options, and the colors can be as dynamic as you like. The remote control is also great — it’s solar-powered, so no batteries are needed and it can also be recharged via USB-C. So far, I’m totally satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this “smart tv” from a 14 year old Samsung “smart tv”. It is MUCH smarter with many conveniences, including many free stations vis the internet, and access to digital broadcast tv as well. The picture and sound are excellent. And it accommodates an optical sound bar. And Apple AirPlay works with it too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 4 out of 5 stars

    Decent price for value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a beautiful picture and many features. It was easy to set up. Remote control is very minimalist and took some getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy setup. Sound is only so so especially if you are in a large room. Get a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a mid priced TV this is a great one. We will be adding a soundbar to it soon. Easy setup. Even this dummie could figure it out! Remote is too small for our fat fingers though!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease, Weight

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is perfect light and high end quality. Easy to install and setup.

    I would recommend this to a friend