Customer Ratings & Reviews
- Model:
- QN50QN90BAFXZA
- SKU:
- 12529265
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
to a friend
Samsung QN90B Neo QLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently switched to Streaming TV service. Very unhappy with this purchase and should have returned it when i could have. Samsung customer service not helpful at all. Older tv's with Firesticks are outperforming this poorly performing tv.
No, I would not recommend this to a friendSound output issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was defective in its ability to send audio to surround sound amplifier and was returned to vendor. Video was fine.
I would recommend this to a friendBrand response from Samsung
Posted .DarrylD,
I’m sorry to hear Samsung’s QN90B TV was not on par with your expectations. We’re always here to help, and if given the chance, we could have assisted in providing sound adjustments which may have improved your audio experience.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist