Customer Ratings & Reviews
- Model:
- QN50QN90CAFXZA
- SKU:
- 6533839
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers recognize the 50" Class QN90C Neo QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and easy setup process. They appreciate the stunning visuals, clarity, and depth of the display, making it an immersive viewing experience. While some users have concerns about the remote control and the price, the overall positive feedback highlights the TV's impressive features and performance.
This summary was generated by AI based on customer reviews.
Technician
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and good employees. Very kind and helpful.
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. If you're disappointed with this purchase, maybe a TV isn't what you need.
I would recommend this to a friendOverpriced
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this TV after just 3 days. I bought it expecting to be amazed and for it to "just work". Too many imperfections for the price tag. Noise in over-the-air digital channels (e.g, NBC 1080i , Fox 720p, ABC 720p) had obnoxious jumping block letters, with white block text on commercials being the most notable. But also station logos constantly displayed in the corner of the screen during programming, e.g. CW channel, "dance" or "wiggle" continuously. I tried all of the settings, and nothing would clean it up. Sports didn't look very smooth regardless of settings. Colors were quite off, though I'm sure that if I got a professional tune it would clean it up. Finally, lots of stuttering in slow pans, e.g., a Roku screen saver that scrolls very slowly, showcases a very noticeable and thus obnoxious stuttering.
No, I would not recommend this to a friendBrand response from Samsung
Posted .dave,
It’s unfortunate to hear of the issues that have caused you to return your QN90C TV. Your experience is very important to us and will be shared with our product team.
Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sorry to see this TV purchased, very good resolution, thank you Samsung
I would recommend this to a friendGood quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, mine came in damaged but it seemed like it was a good tv.
I would recommend this to a friendBest 50" TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is perfect. If you are looking for a 50" TV, this is it
I would recommend this to a friendGreat TV at fair price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a fair price. Also the customer service was excellent.
I would recommend this to a friendtv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color needs work. Please notify me of a time someone can come to my home to fix it. Thanks
I would recommend this to a friendBrand response from Samsung
Posted .suchfun,
Thank you for sharing your thoughts on the picture quality of your QN90C TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Cons mentioned:Remote control
Tv good remote sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is good. However the amount I paid for this TV for the remote to not come with a charging cable is RIDICULOUS. Why would i spend almost 1300 dollars for the tv and not get a remote charger. Absolutely ridiculous
No, I would not recommend this to a friendBrand response from Samsung
Posted .FranklinS,
Thank you for sharing your thoughts on what's included - we'll be sure to pass this along to our internal teams.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Not impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item open box, and clearly no one ever inspected it. The t.v. will not take commands from the remote. Changed batt same thing. Tried other samsung remote same thing. Sucks that best buy used me to do their dirty inspection work.
No, I would not recommend this to a friendSuper display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great display! I would definitely recommend this product.
I would recommend this to a friendBEWARE!! SCREEN IS NOT ANTI GLARE!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is NOTHING anti glare about this screen. It reflects every single item in the room as if it were a mirror. In fact, it reflects a 100 times more than the old TV that I replaced and that one didn't have this so called anti-reflective feature. It's comical that they would have the nerve to actually state the anti glare as a feature in the description and say that you no longer have to turn lights off, etc. The system will not let me upload the photos I took. You would laugh if it did! Needless to say, it's probably going back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .StephanieW,
Thank you for your review of the QN90C and for sharing your feedback regarding screen glare. Please know that your TV is engineered with Anti-Glare Technology designed to minimize ambient light reflections. We understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very disappointed in this tv and the amount of money I paid. Sound is awful, very tinny.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PatriciaS,
Thank you for purchasing Samsung's QN90C TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q900C) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Great TV. Deceptive sales practices.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I went to order the TV online it said free delivery to my zip code. But it then changed to an $80 delivery fee. A sales associate told me when I called to inquire about the discrepancy that it was out of the free delivery range. Even though online it said it wasn’t. Crutchfield has free delivery so that will be my go to business in the future. Sadly I was in a bind and bought the TV. It is a great TV but there was a lesson learned.
I would recommend this to a friendBrand response from Samsung
Posted .SteveC,
It’s unfortunate to hear your in-store purchase experience fell short of your expectations. We understand your frustration, and you may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on setup, features or operation, Samsung is ready to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
UNHAPPY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV SCTEEN HAS Too much GLARE. MISLEADING advertisement.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RobertC,
Thank you for your review of the QN90C Neo QLED TV and for sharing your feedback regarding screen glare. Please know that your TV is engineered with Anti-Glare Technology designed to minimize ambient light reflections. We understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
The third time to replace my TV. Great picture.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it took three TVs and four times to get my TV replaced. I had two LG’s prior to that that didn’t work. Once they put on the base the LG it does something to the TV to keep it turned on so it goes on automatically. It woke me up at 2 PM 3 PM and 4 PM the first one after the third time I just unplugged it. This is my experience, I hope other people have not had that experience. Very frustrating.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung 50inch Neo QLED 5 stars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great television, crystal clear and shows a sort of 3D affect that I like. I was thinking of purchasing a sound bar, the sound is so good I no longer need to. Dozens of built in viewing apps that I haven't had time to explore My only complaint, I like it so much, I wish I had purchased a larger one.
I would recommend this to a friend - Pros mentioned:Picture quality
GrumpyGrampy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a cutting edge TV in my opinion. I like that it switches inputs automatically when I turn on a device. The picture quality is stunning. I can't comment on it's speakers as I don't use them, but it has optical sound output to maximize sound quality through my sound bar.
I would recommend this to a friend - Pros mentioned:Gaming
Great choice!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for gaming! Easy to hook up multiple game systems, and easily switch around with the game hub. A lot of options for picture settings also.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung NeoQ LED 50”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. Very fast start up which is far better than other tvs we looked at. Also excellent viewing angles. Needed 50” to fit in our bookcase and this one was our favorite.
I would recommend this to a friend