Customer Ratings & Reviews
- Model:
- QN50LS03BAFXZA
- SKU:
- 6503089
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and sleek design of the 50" Class The Frame QLED 4K UHD Smart Tizen TV (2022). Many appreciate the ease of use and the flat wall mount, which contributes to its aesthetic appeal. However, some users mention challenges with the remote control's functionality and the TV's software. A few customers also find the price point to be relatively high.
This summary was generated by AI based on customer reviews.
Frustrating purchase of ‘frame’
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.50 inch Samsung TV is great, but we also purchased a frame. Best Buy twice sent us a 55 inch frame. Both were open boxes that had been sent to other customers, returned (their label was visible) and then sent to us. We explained to Best Buy after the first frame was delivered that the size was wrong and they ordered the wrong one again. Buying frame elsewhere.
I would recommend this to a friendBrand response from Samsung
Posted .Bford,
I'm sorry to hear you received the incorrect TV. We recommend you contact Best Buy directly for assistance. We hope your issue is resolved quickly.
Should you ever need assistance or have questions on your TV once your issue has been resolved, please know we’re here to help. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Beautiful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing television everything it is. Is everything to me
I would recommend this to a friendFrame Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good. Quality, looks are just what we wanted. I would recommend this to anyone.
I would recommend this to a friendFrame tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and geek squad came in and installed itt.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
The Masters
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my frame tv! Easy to use the remote and pictures are clear and colorful.
I would recommend this to a friend Samsung-TheFrame excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV for a living room when you don't want the TV to be the main focalpoint.
I would recommend this to a friendawesome tv for a bright room
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the frame is really good tv especially in a bright room . the mount is a little difficult to mess with
I would recommend this to a friendKeep in mind there is an external unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not commonly advertised, but to get the tv so think there is an external box that will house the power supply and hdmi cable inputs
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It comes with a mount kit. It wasn’t clearly specified. I ended up buying a separate one that needed to return. The tv itself is awesome!
I would recommend this to a friendGreat TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Frame TV's. This is my second one that I purchased and have it in the bedroom. I love that it is Art when it's not a TV.
I would recommend this to a friendGood quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality! Super nice ! Great resolution. Looks just like a frame !
I would recommend this to a friendGreat idea. Overheating easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.50” easy to mount by BB profecional. Unfortunatly TV d/t safty consern we need to schedule return/exchange/delivery of thr new TV. Lower part of the TV geting very hot. Over heating on the “frame” standby mode. Have not find anyone mentioning this issue. Scheduling exchage and delivery under BB waranty is a bit production. You need to allocate two separate day to accomodate BB; one for TV removal, and separate for exchage and delivery/instalation of the new one. Hope yhus will help someone
I would recommend this to a friendBrand response from Samsung
Posted .LadyFernNY,
Thank you for purchasing the Samsung Frame TV and for your review. Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use. This heat, however, is not a defect and does not affect the TV's functionality.
If there’s anything we can further help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
The frame is the way to go.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! love the framed art option! Love the anti-glare screen. A great viewing experience!
I would recommend this to a friendPicture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will use my own personal photos. The artwork cost per year it’s entirely too expensive.
I would recommend this to a friendSamsung frame tv looks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice look on the wall with the frame. Install is very tricky since the control module has to be put in the wall behind it.
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've been wanting a frame tv for a long time and are very happy with it.
I would recommend this to a friendLooks better "off" than "on"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great when it is off, but the picture quality is worse than the 10-year-old tv it replaced. I bought it online and now wish I had gone into the store to experience the tv prior to the purchase. However, I do like the flush fit. So...3 stars, for the money I think Samsung should give a better quality screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ScottB,
Thank you for sharing your thoughts on the picture quality of your Frame TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
If you’d like more help with settings, please give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Had to get it !!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on this tv for me cause it was an open box. Definitely a steal. Glad I bought it.
I would recommend this to a friend- Pros mentioned:Picture quality
Fantastic TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Frame TV is really cool. You have to see it in person to really understand how realistic the art mode looks. In the right lighting conditions, you'd have to know that it's a TV to be able to tell that it's actually a TV. The Picture quality for normal TV use is also great. I'd appreciate if the TV came with a in-wall rated cable out of the box though.
I would recommend this to a friend Frame tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install instructions hard to understand not clear … too many options no explanation how to program and setup
I would recommend this to a friendBrand response from Samsung
Posted .JackH,
We appreciate you sharing your experience with your Frame TV. To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. From there, you can select The Frame TV under Lifestyle TVs > B Model Lineup to download the guides you would like. The e-Manual is also embedded into the TV itself under Menu > Settings > Support > Open e-Manual.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist