Customer Ratings & Reviews
- Model:
- QN50LS03BAFXZA
- SKU:
- 6503089
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and sleek design of the 50" Class The Frame QLED 4K UHD Smart Tizen TV (2022). Many appreciate the ease of use and the flat wall mount, which contributes to its aesthetic appeal. However, some users mention challenges with the remote control's functionality and the TV's software. A few customers also find the price point to be relatively high.
This summary was generated by AI based on customer reviews.
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV but mounting it was not the easiest!!! Make sure you measure it several times to get the right placement!!
I would recommend this to a friendMonet at Home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Samsung Frame TV. Love being able to select my picture & display when I want to.
I would recommend this to a friendFrame
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing/Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendWorth the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing i have a bought in a long time.
I would recommend this to a friendAmazing product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The art mode is amazing and looks great in our living room
I would recommend this to a friendFrame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Art is fantastic, wife has her art and I have my sports tv. Love it :)
I would recommend this to a friendEXCELLENT!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding! Love it! Many didn't even know it was an actual TV for months.
I would recommend this to a friend- Pros mentioned:Picture quality
Where's Your TV in your House
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung The Frame TV is wonderful. It is so nice and slim that it looks like a picture frame hanging from your wall. Guests will wonder where is your television. The picture is great quality, the remote control very slim. It's a fabulous TV
I would recommend this to a friend No ragrets
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv. Bought two more for other rooms in the house after this one
I would recommend this to a friendGood while it lasted, which wasn't very long.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the TV mounted and operating for about a year and a half. While it worked it was very nice! I felt it was worth the money. Alas, it recently crapped out. The TV simply will not turn on. It's expensive repair time, not to mention unmounting the thing from the wall.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RichardJ,
I’m sorry to hear of the issues you’re experiencing with Samsung’s Frame TV. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV and super responsive UI. Love the matte finish and the stealth mode.
I would recommend this to a friendGreat Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Purchase for our home and needs. Thank U
I would recommend this to a friend
If you like pictures then this is great, but…
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV had good aesthetics going for it, but that’s about where this ends. The on board TV speakers are atrocious, having to be turned up more than halfway to hear any show. On my previous LG UR8000 I could have the TV at 20 or 30% and get the same volume. And while the Matte finish on the TV is nice for no glare, that’s about where the good picture ends. On a simple TCL Roku TV you’ll find a better picture on that LED than this QLED. Very poor performance for the price and quality
No, I would not recommend this to a friendFrame TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid product -- easy purchase process. Would recommend!
I would recommend this to a friendVery minimalist
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Serves the exact purpose that I had for it.
No, I would not recommend this to a friendOk TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much $ just for a regular TV that would hang on your wall like frame painting art. I could of used that money for better quality screen and features. The only nice thing about it, looks nice on my wall.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chiludo,
Thank you for your review of The Frame TV. Your thoughts are appreciated and will be shared with our internal teams.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Couldn’t give it 5 stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this tv but I thought I would love it. We had it professionally installed so the settings are right. The picture is very clear but the colors just look kind of washed out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Makomy,
We appreciate your feedback on The Frame TV's image quality. To ensure your picture is fully optimized, please be sure your TV is up to date with the latest firmware version, as this includes picture quality updates. You can check this by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after performing any available firmware updates, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You may also want to fine-tune your image by going to: Menu > Settings > All Settings > Picture > Expert Settings and configuring the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), and many more.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Digital frame
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up is a bit complicated as the mounting brackets have to be exact. Other than that, a tad slow when navigating through menus but the pictures are absolutely amazing. Worth the yearly subscription
I would recommend this to a friendBrand response from Samsung
Posted .Malakas,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Frame TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Please no autoplay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't stand the autoplay last app function, I can't seem to find a way to turn it off but other than that love this tv. The hanging hardware was nice
I would recommend this to a friendBrand response from Samsung
Posted .Marmal2,
Thank you for your review. Please know you can choose what your TV does when you turn it on by going to Menu > Settings > All Settings > General & Privacy > Start Screen Option
1) Enabling Start with Smart Hub Home automatically launches Smart Hub when the TV is turned on. Navigate to this option to enable or disable the feature.
2) If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off by pressing the Select button in the current menu.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
- Pros mentioned:Picture quality
10/10 would recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with this TV! It does look like a painting whenever you turn it off, and the sound of the tv is just amazing. And also the remote is white with solar panel
I would recommend this to a friend