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Customer Ratings & Reviews

Your price for this item is $844.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.5 out of 5 stars with 313 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and sleek design of the 50" Class The Frame QLED 4K UHD Smart Tizen TV (2022). Many appreciate the ease of use and the flat wall mount, which contributes to its aesthetic appeal. However, some users mention challenges with the remote control's functionality and the TV's software. A few customers also find the price point to be relatively high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 313 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung The Frame

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new TV. Excellent crisp colors and easy to manipulate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV and haverecommended it to friends. The art setting is juatvwhat we were hoping for. The remote could be better but that is a minor complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung frame

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Love the tv and east to set up at home!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for living room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, put a lot of pics in display and can watch tv whenever i want

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, looks like a frame when you have it picture mode

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my space. I like the frame look. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for professional use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my company’s exhibit uses. The fact that this is one of the few on the market that will display in portrait or landscape (automatically) is great for entry ways, calendars in an office, or for rolling videos and more made it the simple multi use investment. When I upgrade my next home television, this will be it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exquisite Quality and Design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design and picture quality at a reasonable value, when on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Even Better Than Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent and it blends perfectly with our decor.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr Doug Grafy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new TV. Beautiful pictures and great sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. Beautiful Picture, great sound and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv, you can download family pictures and display them

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice picture quality and portrait mode is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV. Great for hiding that it’s a tv.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV just wish there was an option for the TV to not default to the picture screensaver when turned off. It takes turning it off twice to actually be off. Also not a fan that you have to pay a subscription for the wallpapers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    CAM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been researching this TV for awhile, then my sister purchased one and I was sold. Lives up to and exceeds all expectations. Picture, ease of use, features all make me satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both a TV and a piece of art!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate having a TV in the living room, so it worked out fine to have this TV that is a piece of art when it's not being used. It's rather interesting that the art stays on while someone is in the room, and turns off when we leave.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Wall mount is poorly designed and TV does NOT sit flat against the wall and has a slight tilt. Simple engineering fix for this but clearly the tilt was by design. The TV's interface is horrible compared to other brands. There are forced ads and apps on the home screen that you cannot remove. The screen emits a clear LED glow (even at night) and has a red light on the exterior of the frame in the lower right. I'm shocked that anyone has ever said this fools people in to thinking it is real artwork. Picture quality is 3/5 compared to other TV's at the price point. Not thrilled but not disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Andrew,

      Thank you for sharing your experience with wall mounting The Frame TV. When mounted with the Slim Fit Wall Mount, it’s designed to sit flush against the wall. A small gap between the wall and TV may occur if wall is not 100% flat or is constructed off-angle to the floor or if installed incorrectly.

      To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.

      If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
      Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:

      1) Standard: Is the default mode suitable for general viewing environments.
      2) Movie: Is suitable for watching TV or movies in a dark room.
      3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).

      For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV. Easy install and setup, does exactly what it should do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Frame is a Game changer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pricey, but worth every penny. This device is gorgeous. The resolution is perfect, especially for the art mode which is definitely my favorite part of the device. I HIGHLY recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, such a cool TV! Even cooler with the frame around it so it looks like Art when it's off rather than a huge black hole on the wall most of the time.

    I would recommend this to a friend