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Customer Ratings & Reviews

$249.99
Save $50
Comp. Value: $299.99

Customer reviews

Rating 4.7 out of 5 stars with 1042 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the 50" Class U7900 Series UHD 4K Smart Tizen TV (2025)'s picture quality, ease of setup, and perfect size for their spaces. Many find the TV lightweight and appreciate its user-friendly features and overall appearance. However, some customers find the remote control less user-friendly and would prefer more HDMI ports. Additionally, a few customers expressed concerns about the button layout and the quantity of available ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,042 reviews
  • Rated 1 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicated set up, flash drive file would not mount. Colors were washed out compared to source video file.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi VideoMakr,

      Thank you for your feedback on the Samsung U7900 TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:

      Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
      • Off: Disables motion enhancements
      • Auto: Automatically adjusts based on content
      • Custom: Lets you fine-tune:
      o Judder Reduction – Helps smooth out uneven motion
      o LED Clear Motion – Boosts sharpness in fast-moving content
      o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources

      Core Picture Settings
      • Brightness – Controls overall screen brightness
      • Contrast – Enhances the difference between bright and dark areas
      • Sharpness – Adjusts edge definition; closer to 20 increases detail
      • Color – Enhances depth and intensity of colors

      And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now

      These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    NEVER BUY SAMSUNG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv stopped working 3 weeks after purchase. It was outside the return window so we had to deal with Samsung directly. They said the damage wasnt covered by warranty. This was turned on only twice.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi StephenO,

      We appreciate you sharing your concerns. Please note that if your delivery or installation was signed for and damage or a defect is discovered afterward, it must be reported within 5 days of delivery (or within 2 days of installation if purchased on Samsung.com) - whichever is later - to remain eligible for return under our policy. For Samsung.com or Shop Samsung App purchases, the return window begins once delivery and/or installation is complete. Devices with defects may still be eligible under the Standard Limited Warranty.

      You can read more about our return policy here: https://order-help.us.samsung.com/articles/returns-refunds/what-is-samsungs-return-policy/669e3173cd7d5a05a5318406

      Our Product Support team is available to assist with troubleshooting, repair, and warranty options. You can reach them here: https://www.samsung.com/us/support/contact/

      If you have any further questions, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support is also available through the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received with cracked screen. Obviously not a good experience

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JoellenR,

      We're very sorry to hear that you received a damaged TV. Please reach out to Best Buy to assist you with an exchange. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    purchased a lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this tv the picture on this tv was bad.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AnnH,

      We're sorry to hear that you were not satisfied with your purchase. Please know we are always happy to assist you with troubleshooting and adjusting your TV. If you choose to try another Samsung TV down the road, we’re ready to help with setup and support every step of the way. Call 1-800-SAMSUNG (8AM – 12AM EST, 7 days), or visit our website and click ‘Support’ to connect with a LiveChat agent.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Never receive the 50 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order says it was delivered but i never receive it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JaniceA,

      We’re sorry to hear you haven’t received your TV yet. For delivery-related concerns, we recommend following up directly with Best Buy for assistance. We hope the issue is resolved quickly.

      Once you receive your TV, if you have any questions about setup or usage, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This TV is Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this TV free as an added bonus to a larger TV purchase we made. I wasn't expecting much, since it was a free add-on bonus but dang, this TV is awesome too! Put it in our kids play room for them to watch a little here and there and it is serving it's purpose and the picture and sound quality is great for our kids.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Overall, great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets a little glitchy and laggy when using a streaming app, but overall this TV works well and the image quality is great. There are a lot of useful features and smart integration definitely makes life easier.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for a good price, the display is very clear and it’s not incredibly heavy given its size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super Bowl TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television for my backyard patio! Watching the Super Bowl outside. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    50 inch TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 50 inch size, from my 42 inch better viewing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for what we are using it for (basement use)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Does it all!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and a remote that does just about everything! I don't need to use your separate sound remote!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal for 250

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture at a good price. Sound is good and the voice control is pretty cool

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is worth the price , great picture and sound . Please check for damages before leaving store.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv picture quality is good . Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed for our guest room. Happy with Samsung TVs overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50 inch TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv . Looks good , has a good picture and great sound .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung U7900

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Product seems to be functioning well since we purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unexpected purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality merchandise reasonable price.fast friendly service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung tv's but this one I was not impressed with. The picture quality is average. I had an older Samsung tv that had a much better picture quality than this one. It is okay for kids or in a guess bedroom.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ShirleyM,

      We appreciate your feedback on the picture quality of Samsung’s U7900 TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
      • Standard – Ideal for general viewing
      • Dynamic – Brighter and more vibrant for well-lit spaces
      • Eco – Optimized for energy efficiency
      • Movie – Best for viewing in low light
      • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

      You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

      If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

      ~Samsung Advisor Samsung