Customer Ratings & Reviews
- Model:
- UN50U7900FFXZA
- SKU:
- 6632320
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the 50" Class U7900 Series UHD 4K Smart Tizen TV (2025)'s picture quality, ease of setup, and perfect size for their spaces. Many find the TV lightweight and appreciate its user-friendly features and overall appearance. However, some customers find the remote control less user-friendly and would prefer more HDMI ports. Additionally, a few customers expressed concerns about the button layout and the quantity of available ports.
This summary was generated by AI based on customer reviews.
Poor Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound… there is an echo back. And picture issues with motion. Don’t buy this without a warranty. Went through 2 of these Samsungs- first after a year and a half, second after one week. I would not buy this again. Delivery issues as well. Very poor customer service. I was given a $25 gift card, but not worth the stress and hassle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mjd7,
Thank you for sharing your experience with us. We recommend running a sound test. These tests help determine if the issue lies with the TV or the connected device. Go to: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Sound Test.
. If the picture appears blurry or unnatural during high-speed scenes, there are several settings you can adjust to improve motion clarity.
Go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings
• Off: Disables all motion enhancement
• Auto: Automatically adjusts motion clarity based on content
• Custom: Enables manual control of:
o Judder Reduction: Smooths motion in film-based content
o LED Clear Motion: Increases sharpness during fast movement
o Noise Reduction: Helps reduce distortion in lower-quality sources
Additional Picture Controls
• Brightness – Adjust overall image brightness
• Contrast – Controls the difference between light and dark areas
• Sharpness – Enhances the definition of object edges
• Color – Adjusts color intensity for more natural or vivid tones
We hope these settings help improve your viewing experience, especially with fast-moving content. If you'd like further assistance, feel free to reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~Samsung Advisor
TV Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a huge fan of purchasing this from Best Buy...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi user599356,
We're sorry to hear that you did not have a quality purchase experience. You may want to reach out to Best Buy to assist you.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor