Customer Ratings & Reviews
- Model:
- UN50U8000FFXZA
- SKU:
- 10758134
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
to a friend
Great tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a television that wouldnt get internet signal consistently. So we bought this television and it has so much more than the other one.
I would recommend this to a friendPercent for my bedroom
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got lucky and my bedroom tv went down labor day weekend. Picked this up at BestBuy at a solid price. No complaints. Replaced a 2017 tv so major jump in general tech.
I would recommend this to a friendTime response
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Service-Thanks to the whole Best Buy Team
I would recommend this to a friendSamsung 50 good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and bang for the buck. Overall positive and a good experience working with the Best Buy team.
No, I would not recommend this to a frienddisappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the power connection was broken so I couldnt power up the tv to check it out. so I cant give an honest opinion. had to return it. very disappointing because I really wanted to try this Samsung tv since I heard they are really good TV's.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RobertH,
We're very sorry to hear about your experience receiving a broken TV. Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.
~Samsung Advisor
Easy choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung tv’s have excellent picture quality and easy set up.
I would recommend this to a friendFriendly, economical and convenient location in my
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy all of my electronics from Best Buy. They are helpful and very reliable and friendly. Always have great prices on items I’m looking to purchase.
I would recommend this to a friendAwesome TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my Dad and he is loving it. He loves the Samsungs channels because he can choose from hundreds of channels. It has all the apps you want and more. Great TV.
I would recommend this to a friendNO TV YET-DIDN'T DELIVER AND NO ONCE CONTACTED ME
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a $400 purchase, Best Buy is asking me to review an item I still haven’t even received (the review needs to be in by today) — but here we go. My TV was supposed to be delivered last Friday. It never arrived, and no one contacted me to explain the delay. I called customer service six times that day and was repeatedly told, “Don’t worry, it’s on the way.” It never showed up. I called again the following day, and no one could explain what happened to my delivery. On three separate occasions, I asked to speak with a supervisor. The first representative told me there was no one above them. The second said I would receive a callback within two hours — that never happened. The third promised a call within 30 minutes — that also never happened. In total, I have spent nearly two hours on hold just trying to get basic answers, only to be told what I think I want to hear, with zero follow-through. My delivery has now been rescheduled for tomorrow (8 days after the initial supposedly delivery date), but I still have not received any confirmation. At this point, I have very little confidence it will actually arrive. Meanwhile, Best Buy charged my card on day one, despite failing to deliver the product or provide reliable customer support. Whoever oversees phone customer service at Best Buy needs to seriously evaluate what’s happening. I would strongly suggest leadership make some test calls themselves to experience how inefficient and time-wasting this process is. This has been a frustrating and exhausting experience that falls far below expectations.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi StevenInWeHo,
I'm very sorry to hear about your delivery experience and hope that your scheduled delivery date goes smoothly. If there's anything we can do to support you, or if you have any setup or product questions, please do not hesitate to reach out. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
I would get a different tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good, but for some reason the first tv had a glitch on some shows, then a line on the tv appeared out of nowhere and we had to return it. They gave us the same tv, and is also glitching on some shows, particularly netflix shows
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MauricioS,
Thank you for your feedback. Please ensure your U8000 TV is running the latest firmware update 1132.0. To do so, go to Settings> Support> Software Update. If that version is not available you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
4. Connect the USB drive containing the software upgrade into a USB port on your device.
5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.
Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.
~Samsung Advisor
Samsung t.v.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung one of my favorite name brands..got this 50" t.v. for my bedroom (my old one gave up) and love it...I recommend
I would recommend this to a friendSam TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV good but needs more ports. No added port to plug in Roku and doesn’t have optical port for Bose speaker so needed to buy a new speaker.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Excellent Excellent Excellent Excellent very
I would recommend this to a friendSamsung tv's are the best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 50 inch Samsung Tv is awesome! Just want my daughter wanted for her birthday!
I would recommend this to a friendCrystal UHD Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv so many steams I could watch for free and I would buy this product again in the future. 10/10 would recommend
I would recommend this to a friendPerfect for the guest rooms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little units. We have 4, one in each guest bedroom.
I would recommend this to a friendSecond Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service setting uo this new TV. Second Samsung i have purchased. Very pleased with geek squad attention!!
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my favorite things that Best Buy provides is Open Box availability for products. I always get a great item at a great price, and this was no exception.
I would recommend this to a friendGreat TV, Horrible Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is really great, so disappointed in the remote that has really no functionality like all my other Samsung TV remotes. The poor remote is the only reason I would not recommend this TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JoeM,
Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.
To get started, we recommend checking the manufacturer’s instructions for programming codes and pairing methods. If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.
~Samsung Advisor
Tailgating at it’s finest.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big upgrade from older model. Bought this for our tailgating tent, and we are pleased with this purchase.
I would recommend this to a friend