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Customer Ratings & Reviews

$377.99

Customer reviews

Rating 4.6 out of 5 stars with 397 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 397 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! I have no complaints. It is exactly as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lovely TV that meets all my needs. I don't watch a lot of television, but it has a simple menu and I can use it to watch DVDs, VCRs, Roku, and my cable package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high quality, fast response, and easy to use. I purchased for living room and after reviewing several TVs and comparing, this Samsung TV was the one I chose. very glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate explained many questions that helped us to make a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50" U8000F

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price- Good product. for what I needed ( do not do gaming), the TV works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a great price!! Best Buy staff the best! Very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear, easily installed on the wall on my lanai.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is okay, nothing spectacular. The remote is not user friendly and the instructions are vague.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NoTechHelp,

      Thank you for sharing your experience with your U8000F TV. Samsung’s accessibility features Learn TV Remote and Learn Menu Screen are designed to help users get familiar with the remote and menu layout – without affecting normal TV operation.
      • Learn TV Remote: Pressing any button (except Power) will announce the button name and function, helping users learn their location and purpose. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote; Exit by pressing the Return key twice.
      • Learn Menu Screen: As you navigate your TV menus, the TV will announce each menu item and its function - without applying any changes. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen; Exit by pressing the Return key twice.

      If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this one for our grandson, he is really enjoying it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem I've had is there are no audio out ports. Having problem connecting to my hearing aid Bluetooth device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV. The graphics are awesome. Samsung makes the best TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent HD TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a truly excellent tv with great image depth and amazing image clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for the Win!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought tv for my son and he loves it. So far so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not sure what is causing this issue, but the sound portion is not with the person talking. It's awful.... Can't watch it because the mouth is not with the words. Please advise.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      EugeniaA,

      We appreciate your review of Samsung’s U8000F TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info
      • Creating a Service ticket

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is a very good choice nice looking Brite and clear view of any program.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I technically had to buy this product 3 times. The first one I bought was damaged. I went to the store to return the item as I bought a damaged TV, I was accused of damaging it myself. After about 30 mins I was defeated and said I would purchase another TV and call corporate another day as it was almost closing time but insisted they check the TV before I took it home. The manager stated I needed to pay before they even checked it, which I did. That TV was also damaged! Only then did the manager agree to return the original TV and exchange the second. Thankfully the third TV was not damaged and I was able to leave with the TV after being at the store for over an hour and being embarrassed by the manager.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TinaG,

      We appreciate you sharing your delivery experience and are sorry to hear that your TV arrived damaged. For issues related to shipping or delivery, we recommend reaching out to Best Buy directly so they can assist in resolving the situation.

      Once your issue is resolved, if you have any questions about setup, usage, or features, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Joe’s review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgeable associates. Geek squad were great as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. My experience hasn't been stellar but decent for what I paid. Really unfortunate there is no Multiview for this model. Also have a hiccup where my samsung remote turns on/off both my tv and monitor.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Alex,

      Thank you for your feedback. We are sorry for any confusion about the specs of your TV. If you are looking for a TV with the multi-view feature, we recommend starting with our Q7F TV Series and above.

      If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Needs owners manual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice TV but it would have been better if it came with an owners manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my new TV, have it in my bedroom and enjoying every minute of it

    I would recommend this to a friend