Customer Ratings & Reviews
- Model:
- UN50U8000FFXZA
- SKU:
- 10758134
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
to a friend
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size great screen quality and best of all easy set up . Love it!
I would recommend this to a friendQuality TV's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Samsung TV, all in use. Finest quality, never had any problems with earlier models.
I would recommend this to a friendGreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV Great service. I was in and out in 15 minutes.
I would recommend this to a friendGreat investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent display and easy to set-up and use! Perfect for all ages.
I would recommend this to a friendEasy to setup and picture quality is an upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced previously purchased 43" as that was smaller and this 59" fits great
I would recommend this to a friendFor better or worse.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a cheap smart remote. Not cable friendly. Does not have the standard remote, as the specs stated. Streaming ok . Tuner is cable ready with clear QAM. Last years model with the standard remote was great for cable or streaming.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ThomasTV,
Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.
To get started, we recommend checking the manufacturer’s instructions for programming codes and pairing methods. If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Advisor
It is very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very clear I like it and it’s Izzy to use my son
I would recommend this to a friendAwesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just as intended and it is good for my gaming habits.
I would recommend this to a friendNice Picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice for the price with 4K Smart Crystal Tizen
I would recommend this to a friendBroken screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this TV a zero if I could. So my TV arrived in a perfect box with no damage whatsoever anywhere on the box, not even as much as a little scrape or dent or anything. So when I opened up the box and pulled the TV out, the whole entire screen was coming off of the back of the TV and it was all scratched up. So I looked at some reviews and apparently a whole lot of people are having the same problem, receiving this television with broken screens. Not only that but this whole entire television just has a very super cheap feel to it. It's light as a feather for a reason, it's a piece of crap. So I had to pay an extra $100 to rent a car so I could return the TV back to Best Buy because they wouldn't come and pick it up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jaguar,
We are very sorry to hear about your experience receiving a broken U8000F, and we appreciate your patience in having to deal with the hassle of an exchange. If there's anything we can do to assist you, please do not hesitate to reach out to us at 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Advisor
Televisions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv initially worked great until a line appeared, tried to take it back the same day and was denied return stating that it was intentional damage to yhe screen. I will never purchase from Best Buy again with there 15 day policies on Televisions.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AvaE,
Thank you for sharing your return experience with us. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
DON’T BUY THIS JUNK!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.“You get what you pay for” applies to this TV. I’m very disappointed as I expected way more from a Samsung TV, even a lower model. However, this TV is an, absolute piece of junk. The audio sounds like mono from 1970. The color is awful. The WiFi never works. I wish I could return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JohnV,
Thank you for your feedback on the sound quality of your Samsung U8000F TV. First, ensure your TV is running the latest firmware: Home > Settings > Support > Software Update
To improve your sound, try different Sound Modes (Standard, Optimized, Amplify), or fine-tune your setup in Expert Settings under: Settings > All Settings > Sound.
For further help adjusting your sound settings or finding the right soundbar for your space, feel free to reach Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or visit the Support link on our website.
~Samsung Advisor
Recieved Broken and Severely Cracked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Title says it all, should've known that because it was the last in the store that people could've been returning it faulty/broken, and it was a constant return/replace item. I don't know what else to say, but I'll definitely be looking for a different TV with more of it in-stock. For those who want to buy this TV know that the build of it is severely thin and flimsy, which is probably the cause for the cracked screen, etc. I'd say look for something with more protection, or better and thicker material. Atleast they gave me a full refund.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi HBee,
We know how disappointing it is to receive a damaged screen, especially after taking care during setup. Unfortunately, damage can still occur during transit if the TV isn’t kept upright or is mishandled, even if the box appears undamaged.
We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit our website to chat live and access manuals or software.
~ Samsung Advisor
Broken TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen seemed to be broken inside and no picture was availabal. RFeturned to Best buy and replaced with no problem
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DavidW,
We appreciate your patience in having to deal with the hassle of an exchange and hope you are now enjoying your new TV. If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Not the greatest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture clarity is not good enough. Doesn't display 4K.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Reporter,
We appreciate your feedback on the picture quality of Samsung’s U8000F 4K TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
My TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor picture know color the TV that Best Buy show on display inside the store had more color the TV that was delivered to me totality different from the display a real real rip off try to contact someone at customer service. It took so long on the phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AlD1,
We appreciate your feedback on the picture quality of Samsung’s U8000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung let me down on this one. Poor picture, forced commercials, sound quality not good. Returned for a TLC which is so much better!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi amajul,
Thank you for your feedback. Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.
~ Samsung Advisor
Unimpressive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item during the black Friday sale. First day, I was unimpressed by the resolution. Screen seem to bright. Second day, the screen became red. I promptly returned it for a refund.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi 1der,
We're sorry to hear of the issues that caused you to return your U8000F TV. Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.
~Samsung Advisor
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband did not like at all and the sound bar plugs we had wouldn’t connect to the plug in back
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DeborahB,
Thank you for your feedback. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Yea we are getting a lot of these back.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned TV to store after one week! Told by Best Buy " Yea we are getting a lot of these back." Difficult to 'set up' using on screen prompts, 'UHD' picture gives me a headache, sound tinny, no headphone jack for a my soundbar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DummerThanASmartTV,
Thank you for your feedback. Please know we are available and would have been happy to assist you with adjusting setup, picture, and sound adjustments that could have improved your experience.
We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit our website to chat live and access manuals or software.
~ Samsung Advisor