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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 425 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the excellent picture quality of the 50” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025), and find it easy to install and setup. The size and weight are also appreciated, with users finding it suitable for any room. Some customers have noted that the remote control could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-425 of 425 reviews
  • Rated 5 out of 5 stars

    New TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new TV. Person who installed was very good, friendly. Worth the money to have someone set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung UHD TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish. Crystal clear picture. Easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The crystal is CRYSTAL clear!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is crystal clear, excellent user experience. Great upgrade from my last TV, glad I decided to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung everywhere !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I said before. Everything in my house is basically Samsung. TVs. Fridge. Washer dryer. Dishwasher. I can’t stress enough how great Samsung products are!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Title of what?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth sound and tv sound won't sync making this tv useless for my Bluetooth hearing aids. I'm sorry I ever purchased this tv. The tv won't accommodate the tv link I got with my hearing aids. I'm very disappointed with this tv.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi William,

      Thank you for your feedback on the lip sync issues you're experiencing with your Samsung U8000F TV. Here are a few settings that may help:

      1. Adjust Digital Audio Delay. You can manually increase the audio delay to better match the video: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay

      2. Enable Audio Pass-Through. Samsung TVs include an audio pass-through option, which sends the audio signal directly to your connected soundbar or receiver without additional processing by the TV. This can reduce delay when using external audio devices: Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through

      3. Check for Firmware Updates. Ensure your TV is running the latest software, which may include performance improvements related to sound or sync: Home > left directional key > Settings > Support > Software Update > Update Now

      If the issue continues after these steps, please contact Samsung Support for additional troubleshooting or assistance. We’re here to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.

      ~ Samsung Advisor Samsung