Customer Ratings & Reviews
- Model:
- UN50U8000FFXZA
- |
- SKU:
- 6619440
Customer reviews
Rating 4.6 out of 5 stars with 492 reviews
(492 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent picture quality of the 50” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025), and find it easy to install and setup. The size and weight are also appreciated, with users finding it suitable for any room. Some customers have noted that the remote control could be improved.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Compromised software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.more than one feature within the browser does not work
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NicholasK,
Thank you for reaching out to us. Please give us a chance to assist you by calling us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
Excellent TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, easy setup and worth the money. The remote is fine just takes a little while to get used to. There's a tutorial in the settings on how to use the remote if you're having issues. TV sound is also top notch. Love this TV, great deal and totally worth it. I got the 50 inch which is perfect for my bedroom. Hope this helps people.
I would recommend this to a friend - Pros mentioned:Design, Picture quality
Rated 5 out of 5 stars
Samsung UHD TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very stylish. Crystal clear picture. Easy to operate.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV, excellent customer service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first smart tv and it's been great! I purchased it during cyber Monday and got a great deal on the 50-inch. I also got excellent customer service at Best Buy on Harrison, SF, when the first box I got, was a damaged tv. The staff member who helped me exchange it did an amazing job, I hope she gets a much deserved raise!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv for the money. I bought this for a spare bedroom, and it is fine. The colors are vibrant and strong. It does just what I wanted it to do, and I'm glad that I made this purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Christmas Eve Miracle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old TV decided to go out on Christmas Eve!!!! What a disaster!! I called Best Buy and within 2 hours I had purchased the Samsung Smart TV, which I absolutely love love love, and it was delivered to my house my Best Buy!!! These guys were MY CHRISTMAS MIRACLE!!! I want to thank everyone who was involved in helping me with my purchase, my delivery and my set up!!! And they did this ALL ON CHRISTMAS EVE!!! BEST BUY WAS THE BEST GUY TO HELP CONTINUE TO MAKE OUR CHRISTMAS MEMORIES... (CANNOT HAVE CHRISTMAS IN OUR HOUSE WITHOUT WATCHING FOOTBALL!) THANKS AGAIN AND HAPPY NEW YEAR!! I WILL MOST DEFINITELY USE BEST BUY AGAIN!!!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
New TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new TV. Person who installed was very good, friendly. Worth the money to have someone set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and sound. Great buy. Enjoying it very much.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 50" TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung 50" TV. Great picture & quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
The crystal is CRYSTAL clear!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is crystal clear, excellent user experience. Great upgrade from my last TV, glad I decided to buy it.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung everywhere !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like I said before. Everything in my house is basically Samsung. TVs. Fridge. Washer dryer. Dishwasher. I can’t stress enough how great Samsung products are!
I would recommend this to a friendRated 1 out of 5 stars
Title of what?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth sound and tv sound won't sync making this tv useless for my Bluetooth hearing aids. I'm sorry I ever purchased this tv. The tv won't accommodate the tv link I got with my hearing aids. I'm very disappointed with this tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi William,
Thank you for your feedback on the lip sync issues you're experiencing with your Samsung U8000F TV. Here are a few settings that may help:
1. Adjust Digital Audio Delay. You can manually increase the audio delay to better match the video: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
2. Enable Audio Pass-Through. Samsung TVs include an audio pass-through option, which sends the audio signal directly to your connected soundbar or receiver without additional processing by the TV. This can reduce delay when using external audio devices: Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
3. Check for Firmware Updates. Ensure your TV is running the latest software, which may include performance improvements related to sound or sync: Home > left directional key > Settings > Support > Software Update > Update Now
If the issue continues after these steps, please contact Samsung Support for additional troubleshooting or assistance. We’re here to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor

















