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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1448 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, Bluetooth connectivity, price, design, and bass of the 500 Series 2.1-Channel Soundbar. They appreciate the noticeable improvement in sound quality and the convenience of easy setup. Customers also find the Bluetooth connectivity feature useful and the price reasonable for the sound quality. The sleek design is seen as an advantage for easy placement, and the bass is considered to be good.On the downside, there are concerns about compatibility issues with some TVs, but these concerns are not widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,448 reviews
  • Rated 3 out of 5 stars

    Can't Explain...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't review this product as I exchanged it for the Curved model to match my curved Samsung. However someone I know has one and loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the theater quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the sound quality and life-like bass. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great Sound Quality For The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this setup. No issues and a very easy setup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as saless promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked for two years to add soundbar to my 42" tv. This sounds almost just like my tv but louder, no kick in sound perfomance. So i purchased this unit upon recommendation of salesman. Brought home easy setup, but had a question about the setup. So I called the store they sent me to Geek Squad(which I purchased the 4 year warranty) they said they didn't help with soundbars. I had to call Samaung. But this is not the worse part. My unit doesn't work, the sound is horrible, no bass kick and no surround sound. When you turn on surroundsound it reverts back to Standard mode. No matter which of the Sound Effect modes:Standard,Music,Voice,Sports,Cinema you select and then turn on the surroundsound it goes back to Standard mode. Each and every time. Actually turning surroundsound off or on there is no difference in sound performance. I purchased this on the 5th and tried to return on the 22nd and Best Buy would not let me return it because it was two days past 15 days. I believe if you buy something and it doesn't work and it doesn't sound like it should. Expecially when it's based on recommendation of salesman. I should be able to return unit. I was even willing to purchase the next best soundbar.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy setup, great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and clean look, great sound at a very reasonable price. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound bar for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar works great. Sound is clear and I like that I can change the type of sound effect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love this sound system .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Samsung sound bar and I love it . This system offers great sound !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is superior. i enjoy listening to music with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with our bed room TV. It looks great has great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar sounds great and is very easy to use. I just wish it was a little louder.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Theater sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for a small amount of insulation Feels like you're in a theater

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Surround Sound Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just noticed that the Surround Sound only works in Standard mode. If applying in all the other modes , music, voice, sports, cinema it will revert back to Standard mode. A firmware update is needed to correct this issue, Samsung.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes movie experience to a whole new level and the sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really easy to set up and the sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good system for the price. delivers on what it is suppose to do. easy hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound is awesome and connects to the Samsung 4K with ease

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in looking for a good sound bar and came out with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great sound bar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar was inexpensive easy to install and superior sound!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product for Samsung tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are good but work much better with a Samsung tv then with other company tvs. Easier to use with Samsung.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound bar sounds good with subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar sounds good with subwoofer but time to upgrade subwoofer

    I would recommend this to a friend