Customer Ratings & Reviews
- Model:
- HW-J551/ZA
- |
- SKU:
- 3458033
Customer reviews
Rating 4.5 out of 5 stars with 1461 reviews
(1,461 customer reviews)to a friend
Customers are saying
Customers are positive about the sound quality, easy setup, Bluetooth connectivity, price, design, and bass of the 500 Series 2.1-Channel Soundbar. They appreciate the noticeable improvement in sound quality and the convenience of easy setup. Customers also find the Bluetooth connectivity feature useful and the price reasonable for the sound quality. The sleek design is seen as an advantage for easy placement, and the bass is considered to be good.On the downside, there are concerns about compatibility issues with some TVs, but these concerns are not widespread.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good sound bar, porr sub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this set for just short of a year. The sound bar is connected via HDMI and of course the sub is wireless. The sound bar is good overall and provides good sound. The sub is another story. I often wonder if it's even on and I'm still not convinced it even works. I feel the sound but it's poor at best. The bluetooth music through the unit is about as good as you would expect for bluetooth but nothing to write home about. I should admit that I also own a 5.1 surround system as well so compared to that this unit is terrible. It's okay for the money but overall I would not recommend it.
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung Soundbar System. Your user feedback is also important to us and will be shared with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Rated 5 out of 5 stars
Love the Samsung!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a power packed sound bar and you'll love it! Super easy to install and provides great sound and bass for an affordable price. Make sure you use the HDMI cable to connect to the TV
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
I would recommend this to a friendRated 4 out of 5 stars
Great sound bar for general purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is great for watching TV, listening to music or playing video games. It is a great multi-purpose sound bar and it can really crank up the volume, but remember it isn't for "large" volume.
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price and sound, it works great. You get a reasonably deep bass and clear voice. In a big house it won't be so good but a medium sized room you feel like at the movies.
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
I would recommend this to a friendRated 4 out of 5 stars
Waaaaay better than tv speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was between these and Denon. Denon was warmer sounding but these worked seamlessly with Samsung 8000 4k tv. I went with easy. I don't regret it. Had these 10 months now and still very happy.
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
I would recommend this to a friendRated 4 out of 5 stars
Pleased with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first sound bar and it is a great upgrade to the tv speakers. The only thing that would make it better is the sub could be a little better but it's not to bad for the price I got it for.
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
I would recommend this to a friendRated 5 out of 5 stars
Very good sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product less than 1-year ago and by far the best sound bar at a reasonable price. You do not need to turn the volume up high as sound quality is wonderful.
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
I would recommend this to a friendRated 2 out of 5 stars
Noooo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 1st experience with a Sound bar. After having this item only for a few days, I had to Return it... While I am a Fan of Samsung, This product was so NOT worth the buck... Just saying...
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
worked very well the first 1 week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Bar was excellent until a software update for the TV caused the sound bar to malfunction and had to send for repair. Don't know how well it will work when returned or what the problem was.
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Samsung Rocks the House
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 300 watt system blows the doors off. We listen to YouTube and Pandora on a regular basis and we are 100% completely satisfied with how good this system sounds.
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
I would recommend this to a friendRated 5 out of 5 stars
Exceptional improvement on our Samsung TV sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were disappointed with the sound of our Samsung TV, until we purchased the Samsung sound bar. What an improvement!
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
I would recommend this to a friendRated 4 out of 5 stars
Easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is obviously not as good as a surround sound but quite good for what it is. Would like for the bass to be stronger but overall I am definitely glad I purchased this product.
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
I would recommend this to a friendRated 5 out of 5 stars
Great for Wall Mounted TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the issue with our wall mounted samsung tv. All the sound was going into the back wall instead of into the living room. The sound bar fixed this issue!
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
I would recommend this to a friendRated 2 out of 5 stars
Alright...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best quality. Very disappointed with the bass of the subwoofer.
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
The quality of the sound is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the sound is great! Specialy when watching sport, the surrounding sound & the clarity of the commentary is amazing.
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
I would recommend this to a friend Rated 4 out of 5 stars
Easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We did a lot of research on which sound bar would be the best and then we spoke with an employee at Best Buy and decided on this one. We r very happy with our choice.
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
I would recommend this to a friendRated 5 out of 5 stars
Very nice, sleek sounbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some type sound addition is a must for TVs these days. This takes up little extra space. Wires easily hidden. Integrates well with TV remote.
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
I would recommend this to a friendRated 5 out of 5 stars
Love the remote!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a full keyboard on the back side of the remote! Every other manufacturer needs to get on board!!!
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
I would recommend this to a friendRated 5 out of 5 stars
Good sound/easy to hook up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vastly improved the sound of my Samsung SUHD TV. Easy to pair, practically does it itself. Made my home theater 5x better in minutes.
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this soundbar.. it is a must have we didnt realize we even needed!! we got it as a free gift for another purchase
This review is from Samsung - 500 Series 2.1-Channel Soundbar with 7" Wireless Active Subwoofer - Black
I would recommend this to a friend

