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Customer Ratings & Reviews

Model:
UN55J6200AFXZA/UN55J6201AFXZA
SKU:
7068146
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Customer reviews

Rating 4.6 out of 5 stars with 3958 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,958 reviews
  • Rated 5 out of 5 stars

    A nice TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. So far we are very happy with the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works great, the picture is clearer than our previous unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv gaming on it is awesome graphics are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung smart tv for first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart tv. Never bought Samsung tv. I always buy Sony tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great and the set up was easy. I'm a happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand for a great price was everything I wanted and needed .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV on sale for Black Friday, brought it home and set it up. Picture was good, but it's a Smart TV minus the "Smart" part. Samsung's firmware was bad so none of the apps built in to the TV could be used. I tried adjusting every setting I could find and nothing worked. I finally contacted Samsung support and they said they were aware of the issue, said it was a global issue (all of their TV's), and that they had no ETA whatsoever for when it would be fixed. Researching online I found that this problem had been going on since February 2015. I ended up taking the TV back to Best Buy (great service on their part) and there was a line-up of other Samsung Smart TV's that had already been returned. I switched it out for an LG 55" Smart TV and the LG works perfectly!

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Andrew,

      We're sorry to hear that you had trouble getting the Smart TVs to work. We aren't aware of any "global issues" regarding any of the Apps, and we're not sure why that was communicated to you. But we'll definitely look into the complaint to see that it doesn't happen again, and we appreciate you bringing this to our attention.

      We're glad you found something that fits your needs. We're sorry that your experience wasn't as good as we want everyone's experience to be, but we hope we can earn your business in the future.

      Best to you,

      --Mr. S Samsung

  • Rated 5 out of 5 stars

    Great t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great t.v. I love it. Very clear picture, great sound. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this tv. It has a nice picture and is easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall value. The picture size and quality are very good..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV. I just wish I had gone with a bigger size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the casual watcher. Picture lags sometime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart feature could be better and it will not support Amazon tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought online, picked up at store.Easy to assemble. Great Picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely absolutely tremendous us this again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice picture for screen size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the display on this screen size for the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge crystal clear picture. Bright and sharp. Bought this to replace a 32" LG my mother in law had in my living room. Fills the room with picture and sound. The smart function works perfectly. Now I have no need for any other machines in order to watch Netflix or Amazon. Nice feature. Very happy with this product. If you are going to spring for a TV this big, you're going to want to get a sound bar and sub-woofer as well. The internal TV speakers work fine, but you won't get that big booming surround sound without an external speaker system. For price and quality, you can't beat Samsung. I won't buy any other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME TV WILL RECOMMEND TO ANYONE. WILL ALWAYS BUY FROM BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size and the color is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a long time to buy a TV. Glad I did. Totally enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and great price from Samsung. Love the easy setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with how it works, the delivery and take away service

    I would recommend this to a friend