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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2729 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the picture quality, ease of use, and vibrant colors of this 55" 4K Ultra HD TV. Many appreciate the HDR capabilities, the user-friendly remote, and the generally positive smart TV features. While some users noted minor issues with motion blur, viewing angles, and the stand's design, these concerns were less frequently reported than the positive feedback. Overall, the television receives high praise for its value and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,729 reviews
  • Rated 4 out of 5 stars

    AwesomeTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, I wish I would have bought the 65" but the picture is clear. I primarily went with samsung because of its ability to be able to see my movies on my network drive. After talking to best buy representatives it seems no other brands have this ability..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade to a 4K system and this is definitely a great choice. Amazing refresh rate also. Glad I got the flat screen....curved ones are lousy for side viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture, good motion, ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly agree that this is a great 55" LED set. The set meets and exceeds my expectations. I have great confidence that it is the top LED set for the exacting buyer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew nothing about TV's. The salesperson was very helpful with the information she offered. We are very happy with our purchase. Wonderful picture. Easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with how it looks and fits into the room we placed it in. Were also happy that it fit onto a previous wall mount, thus saving us from purchasing a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most beautiful TV I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was planning on buying this TV when I retired but was such a good price I went for it. Salesman was excellent and I have a new no interest credit card thru Best But

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV great differences in shades of black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with a Bose sound bar this is a great unit. Excellent refresh rate. Very functional remote. Set up is a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Lasted less than 3 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture Great apps good features.... terrible longevity. lasted less than 3 months before I got lines.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for your feedback on this Samsung. I am sorry to hear that you are not completely satisfied with the experience.
      Your user feedback is very important to us and will be shared with our TV team.

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually wouldn't spend the money to buy the latest technology but this TV is amazing. Great picture and color even when watching normal cable. Worth the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I am looking forward to this unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truth is I am returning it tomorrow after having it just over a month. I have been on vacation for two weeks but at this point I have a 2 inch wide vertical line to the right of center. Since I have had it more than a month by a few days,( I thought that it was the cable signal so I was waiting for them first) now I must wait for Best Buy to repair the unit or decide to replace it. So right now I am giving it only a 3 star. Time will tell. It is frustrating to get a defective unit. I would love to give it a higher rating but right now I am in limbo!!!

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      tooth:

      Thank you for purchasing the Samsung 55" Class KS8000 8-Series 4K SUHD TV.  I am sorry to hear that you have a wide stripe in the center of your screen.
       
      Samsung products are engineered to the highest standards of performance and quality and we back the Samsung UN55KS8000 with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller, such as BestBuy.com.
       
      To better assist you with step-by-step troubleshooting or warranty service, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you. 
       
      You can also contact Samsung via LiveChat or email.  Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
       
      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture.... and amazing set up. TV set up is very intuitive, as is the basic use. Love the new remote (although we use an Harmony One remote with it as well).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many Samsung TV's and this one by far has the best picture. Very easy to set up and hang on the wall. Really thin and lightweight. Excellent TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn't stay connected to Internet for smart featu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need cable or fast internet service doesn't work with DSL unless speed is 10 or greater Sales man didn't say anything about this so don't buy if you have slow internet for smart features

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful and helpful and informative and courteous and efficient and knowledgeable and polite and quick and all the other reasons you will want to shop there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a plasma and loved it for the fast refresh rate watching sports and movies. I was hesitant to switch to LED, but am satisfied with the image quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very satisfied with this ,sharp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was well worth the value and easy setup. Did not need the geek squad for set up,delivery was great they put it on the stand for you and put it place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Tv and truly impressed with the picture quality while watching movies and play games on a PS4 pro. Colors are great while streaming 4K HDR content!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This TV is AWESOME!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV on Sale it was a deal, then found an open box and even saved more. It was certified by Geek Squad. Amazing, 4k. Bought a XBox to play on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and dynamic response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at several different 55" units and for the price, and on the recommendation of the Best Buy associate, chose the Samsung. I have not been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price on this Samsung 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The narrow edge to this unit looks great. make the 55" even look larger in comparison to the 50" that we replaced that had a 1 1/2" out edge to the picture.

    I would recommend this to a friend