Customer Ratings & Reviews
- Model:
- UN55KS8000FXZA
- SKU:
- 5034800
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers love the picture quality, ease of use, and vibrant colors of this 55" 4K Ultra HD TV. Many appreciate the HDR capabilities, the user-friendly remote, and the generally positive smart TV features. While some users noted minor issues with motion blur, viewing angles, and the stand's design, these concerns were less frequently reported than the positive feedback. Overall, the television receives high praise for its value and performance.
This summary was generated by AI based on customer reviews.
Samsung is good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far - so good! Just hung TV and it works well..
I would recommend this to a friend?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works, so does the sound bar. too many controls
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great tv I love it ...................good goooooood
I would recommend this to a friendGood for what it's worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted an upgrade to 4K. Was a good entry level tv.
I would recommend this to a friendGreat TV - No MLB App
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great except this TV does not support MLB App
I would recommend this to a friendI really like the Samsung TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It may eventually earn a five start rating from me.
I would recommend this to a friendGood TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turned on the first time and i had a line down the middle. Samsung said it was a bad screen. They have now been to the house twice to replace and both replacement screens were also broken. I should have just gone back to the store and got a new TV.
No, I would not recommend this to a friendGreat picture at first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this TV. 13 months after we bought this TV it began to give us trouble. It has a dark shadow vertical line in the middle of the TV and only has a year warranty. The TV was very expensive!
No, I would not recommend this to a friendgreat picture, but judder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't think a 4K tv with 240 mHz refresh rate would have judder, but it does. I don't watch a whole lot of tv, so when I decided I didn't want to put up with it for years, of course I'm out of the 15 day return window. Now I am going through trouble shooting with Samsung & have to schedule a technician to come out.
No, I would not recommend this to a friendBeware of Defective Product!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The top left corner of my TV screen is seriously defective. It has a gap between the edge and the screen. Probably gonna return this unit and get another one. I'm very disappointed with Samsung.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Amyno:
Thank you for purchasing the Samsung UN55KS8000 4K SUHD TV. I am sorry to hear that there is a gap in the bezel.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung UN55KS8000 with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller, such as BestBuy.com.
To better assist you, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Likely an isolated incident
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv and it spontaneously powered off never to turn back on within 24 hours. Best Buy was great with returning it. I bought this to replace a 6000 series Samsung plasma. I thought the plasma had better picture despite this being a 4K television. Because I didn't want to chance having another Samsung grenade in a day, I bought a Sony XBR850. The 850 did not have the "soap opera effect" like the Samsung so in that regard I'm happy with the Sony. However, neither have the picture quality or fluidity of the old plasma.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review on this Samsung TV. I am sorry you were not satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador.
5 year lifespan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture but sadly failed after 5 years. My other two Samsung tvs that are older are still running strong.
No, I would not recommend this to a friendnice picture, a little too complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice idea with the smart remote but a little too complicated. Amazon Prime no longer works while on old TV it works without problem. Sound is great, picture quality great.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Ursul:
Thank you for your review of this Samsung TV.
To better assist you with remote control operation and Amazon Prime issues, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:Hdr, Picture quality
Great picture , HDR ready , very compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Five stars excellent television for the price . remote, interface, HDR all great .
I would recommend this to a friendBrand response from MrSamsung
Posted .dfoster502:
Thank you for purchasing the Samsung UN55KS8000. I am glad to see you are happy with your purchase.
However, you have rated this product 1 star, which is the lowest possible rating -- 5 stars being the highest rating.
Should you ever have questions, concerns, or need assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:Picture quality
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special. The “smart” aspect of it leaves a little to be desired. Picture is great.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Needed a new display 6 months into the warranty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new display 6 months into the warranty. Now one and a half years old and out of warranty and the replacement display went bad again. However, the cost of a replacement display is more than I originally paid for the TV. During the time the TV was working, the picture was beautiful. I suggest buying an extended warranty.
I would recommend this to a friend unsure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am still not sure if I bought the right TV. I like it, but it does not over impress me
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing issues with the picture quality. Please give us the opportunity to assist you with picture adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG. You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/ -Samsung Ambassador
Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble from the start. Their connection box and one connect does not work. Techinians coming to replace. Can't use product
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Pain:
Thank you for your review of this Samsung TV.
I am sorry you had issues with the OnceConnect box.
Your experience is very important to us and we will share your feedback with our product team.
If you ever need assistance in the future, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice tv for our living room. However, I don't like that the blue ray dvd player does not work with the new tv.
I would recommend this to a friendNot for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, depending on your idea of what type of picture you prefer on your TV this might work for you. However, it did not work for me. None of the colors were true and the black depth required for richness was missing. If you aren't watching in 4k this TV is unable to "dumb" itself down for a good picture quality. I found myself completely annoyed with the lime green grass in a field or the orange faces of people. Also, if you want to mount the TV to the wall you can't due to the little box that hangs from it for all of your hookups. I returned this TV and bought a Sony 4k. I am MUCH happier and highly recommend the Sony over this TV. The Sony has true color and is wall mountable. Also, the Sony can play 4k perfectly and still play regular HD without a hiccup. Your pic quality is perfect on the Sony. So in all - depending on what you find a preferable picture the Samsung may or may not work for you. I prefer true colors and therefore was very unimpressed with the unrealistic colors in Samsung.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Justme
Thank you for purchasing and reviewing this Samsung 4K TV. Your user feedback is very important to us and will be shared with our TV team for future improvement.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador