Customer Ratings & Reviews

Excellent picture quality. It is thin and looks expensive. Great for watching with a group of people as the picture looks good from all angles.

I had this tv less than 2 years and the panel went out. The replacement would almost cost as much as the tv. This also seems to be an issue that most people are having with this model.

Loved this TV for less than 2 months...then it just stopped working...no power.

Just hit the three year mark on our $1000 TV for it to suddenly stop working and go into a boot loop cycle. Samsung "expert" troubleshooting was useless. WASTE OF MONEY

Lemon. LCD panel have out after 12 months. Warranty wouldn’t cover because it costs more to replace than the actual cost of the tv.

This tv is a piece of junk. Been nothing but problems. Now there are lines running up and down. Going to the dump and taking tv with me.

TV crashed just now! Of course I didn’t have a warranty! I’m furious. It could be the splitter, says Verizon! TV is only 3 years old.

After the TV's warranty expired, the picture disappeared and vertical, colored lines filled the screen. In touch with Samsung, but so far no joy.

i am getting vertical line after 2 years. Samsung denied an exchange or repair because it is out of warranty. spent $1000 on this. total waste.

Within the first month the network connection began failing, the voice recognition stopped and not it just turns off randomly. Very disappointed with this Samsung product.

The absolute worst tv I have ever purchased. This was recommended from the best buy people and never been so dissatisfied. It constantly has service stopped errors.

3 1/2 years and now I have green bars going vertically on the tv. From all that us read everyone having a probkemy

I hardly used it and it started messing up after three years. Apparently it happens a lot with the model.

I'm stuck with it now. After exchanging twice finally got one that works alright. The one connect box is a joke. Still having a lot of issues.

I returned the SONY xbr55x930D due to the terrible sound and the 4k visuals were not up to par with Samsung. This Samsung 4k tv is amazing. I own a xbox one and a ps4 and this tv perfects the gaming visual experience. My older tv was a Samsung JU7100 and loved it. Take my word for it Samsung literally the best 4k tv maker. Now with my new tv my games, and movies all look amazing. The sound quality is not great but just ok. But the sound quality of this tv is way better than the sony. But I will be buying a soundbar soon so I still give this tv a 5 star. If your thinking about buying this tv just go for it. You'll love it. Great price, great look, great specs, and its Samsung. Buy this tv. I'm very happy with my purchase. Good job Samsung.

55 inch 8000 Samsung mother board went out after 18 months. 5-'600 to fix. Do nout buy

TV was great for 4 days, then it died. Geek Squad came out and I'm getting a replacement TV of the same make and model tomorrow

I went to the new Sony XBR55X850D TV from a Samsung UN55H7150 TV, which I LOVED. Really wanted in on the 4K/HDR hype, what with the PS4k/4.5/Neo coming out later this year (supposedly). So, I decided to upgrade my 2014 1080p Samsung H7150, which I absolutely loved and had ZERO problems with. I left a review here on the Sony TV, which I was really dissatisfied with due to the terrible Gaming mode and jittery backgrounds/cursor and other odd effects (even on non-Gaming mode). I spent almost 3 days calibrating and changing the settings on the Sony TV, mixing different options for the motion controls, while trying to keep input lag as low as possible without having to resort to the awful Gaming mode. After this and having called Sony Support 3 times, which I was told there's no other settings that would help, I gave up. Let's just say I hated that TV so bad that I drove 1 hour and 15 min (one-way) to the next state to exchange it for this Samsung TV (the UN55KS8500 curved model). Best. Decision. Ever. I had done a lot of online research prior to buying the Sony TV and then this new Samsung, when I took the Sony back. Long story short, this Samsung model (the KS8000 and KS8500) are considered the #1 TV's in their price and size categories. So, what makes this TV so great? Quite a few things, really. While I've owned Samsung TV's (even my computer monitor that I type this on is a Samsung) exclusively in the past, I'm open-minded and not biased (hence why I was willing to give the Sony a try...). Setup - out of the box, getting it on the stands, the simplified remote - all wonderful and really high quality. Although I'm not too terribly a fan of the "feet" style stands. I much preferred the stand on my old H7150 Samsung and especially the Sony TV, above. But, it does it's job and has a minimal footprint. Additionally, the stands do not require to be screwed into the TV, just pushed and "clicked" in. Also very easy to remove. The ONLY thing I noticed physically about the TV that had me worried is the input panel on the back, which the One Connect box and Ethernet cable plug into - it's a little loose and wiggly. However, we think this is on purpose, as to accommodate thicker cables, if needed. Once I got my Ethernet cable (Amazon Cat6) plugged in, it was snug and had zero wiggle. If this really is the case, GREAT thinking, Samsung!! Now, for the picture. And Gaming mode! Out of the box, the picture was super bright and colorful. I knew right off that I would need to scale it back some on the backlight/brightness levels. Got the PS4 plugged in (via the One Connect hub box). No signal. We couldn't figure it out. However, after about 5-10 min of plugging and unplugging, it finally worked - didn't figure out what the problem was, but it hasn't done it any more. Probably just initialization woes. I tested the Standard video mode with Dark Souls III. Ugh, the input lag! It's greater than 100ms and VERY noticeable! But that's what Gaming mode is for, right? Switched over. Input lag went down to about 20ms. PERFECT. Also, the picture quality difference was hardly noticeable! Spent a few hours calibrating the picture, reducing sharpness and other settings. Now, the picture (color-wise) is equal to or better than the Sony I had and that I exchanged for this one. Some games exhibit a little background jitter, but it's NOWHERE near as bad as the Sony TV. You get adjusted to it shortly. I chalk it up to the nature of 4K/upscaling/new tech. Here in a few years, It'll probably be non-existent. I feel that Samsung has one of the better Gaming modes available on TV's currently. Highly recommended for all uses - Gaming/Movies/Television/Netflix, etc. Also, I would like to add that the feature difference between this 2016 8000 series and the higher 9000 series is not worth the price difference. Get the 8000/8500 series and don't look back! My settings in Game mode are as follows: Backlight - 10 Brightness - 40 Contrast - 100 (default) Sharpness - 10 (the default setting resulted in really bad "texture flickering" in games...setting to 0-10 effectively resolves this issue) Color - 50 (default) Tint (G/R) - Middle (default) HDMI Black Level - Normal (Make sure you change the PS4/Xbox One to FULL RGB settings, or you will get a washed out picture or crushed blacks) Dynamic Contrast - Medium (default) ....High looks great for gaming as well Color Tone - Standard (default) All other settings not mentioned are set at their defaults. :-) Please also note that the pics taken are on game-mode and are pre-calibration.

tv panel keeps breaking every year or two, this is the 3rd time Im getting the panel replaced.

The TV was just over 2 years old and quit working. Now it just power cycles but never turns on.