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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2729 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the picture quality, ease of use, and vibrant colors of this 55" 4K Ultra HD TV. Many appreciate the HDR capabilities, the user-friendly remote, and the generally positive smart TV features. While some users noted minor issues with motion blur, viewing angles, and the stand's design, these concerns were less frequently reported than the positive feedback. Overall, the television receives high praise for its value and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 2,729 reviews
  • Rated 4 out of 5 stars

    Pretty Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I have purchased and returned a Sony 810 and a Samsung JS7000 because they just weren't the wow factor to justify the money. This KS is different. Set up was very quick and easy. I give it a 4.5 only because the remote is a bit glitchy and the interface is a bit cumbersome (Have to sort through too many things to reach basic functions). But the picture is insane. Like, Insane. For video games too. But movies in 1080 or 4k are insane. Unless it crashes, I will be keeping this tv. Other favorite part is how it looks even when off. just a great frameless design. super sleek and elegant. Kinda expensive, but love it after two days.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Crazy good TV for anyone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is slim & sleek. Picture is awesome. Remote rocks.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice TV. When you spend a little time to set up the picture controls you can get a great picture. See Rtings. com for set up recommendations.The OS is easy to use. The only issue I've had with it is the Netflix app keeps freezing, though this is more likely the fault of Netflix.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV, but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying that I DID return this TV... PROS: Great colors, great sound (for such a thin TV), great picture. What more can be said? 99% of people would be blown away. It easily will outshine most TVs on the market. I think most people will be very, very happy. THE NOT-SO-PRO: Okay, so here's why I returned this TV. BUILD QUALITY. Though this TV is absolutely gorgeous to behold, there is one issue which will bug the heck out of that 1% of us. Due to somewhat of a design flaw, the back panel does not stay fully connected to the front screen. There appears to be tape holding the corners together, so over time (as the TV heats up, cools down, heats up, etc.) this tape begins to give and the edges around the corners begin to "open up" revealing (and letting in) light. Unfortunately for me, I noticed this after making my purchase. After doing a little online research, I realized this was a more widespread problem. Again, let me clarify that for most people this would probably be a nonissue. Most people probably wouldn't even notice. However, I worry about the longevity of the TV and whether or not the corners would hold together after a year or two. If you spend $1000, you want your investment to be long-term! I have a return scheduled, but I'm considering asking for another set. Maybe I'll get lucky and the next one won't have the issue? Either way, if it happens to you, don't say I didn't tell you so!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product bought it at a competitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent considerable time researching the best 55" tv on the market. For 2016 this is it. I went to the Plymouth, MA store ready to purchase the Samsung UN55KS8000, as well as numerous other components and unrelated items. Once at the register with well over $1600 of items, I asked for the price match with Amazon as I knew they had the same product listed for $100 cheaper. The salesperson checked and then informed me that it did not meet their rules for their price match. Turns out they are extremely specific. Well, I didn't like their lack of integrity with hiding rules about their supposed price match which is meant to lure customers in their store. Not wanting to wait to have the tv delivered, I jumped right back into my truck and drove to Sears where I made the purchase with no games or sneaky sales tactics. I will never buy anything at Best Buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great for Gaming and 4K content

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this from the Black Friday Sale so I have had it for a couple days now. I was blown away by the picture it displayed when playing from a regular ps4 console. I watched some 4K videos on YouTube and it is just stunning. The part I was kind of disappointed with is watching cable with this TV. I know I'm not going to be viewing 4k on regular cable but sometimes it felt like my old tv had better quality with picture when watching cable. Sometimes when commercials are playing the disclaimers and other writing start shaking and are blurry then after a little bit it goes back to normal but its a little annoying. I don't know if this is just the 4k TV trying to upscale or what but it seems to do it on the same commercials every time. Is there a good setting for watching cable? The sound is okay. The legs were labeled wrong and one of them was really loose. The TV is so thin so it makes it look huge. I also have a 50 inch and this 55 inch TV looks massive compared to the 50 inch.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      BL17:

      Thank you for purchasing the Samsung UN55KS8000 4K SUHD TV. I am sorry to hear that you are experiencing issues when viewing certain content.

      The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out. The reason why an older TV shows lower-quality content "better" is it is a lower resolution TV working with lower resolution content, whereas a 4K TV is trying to upscale that same low-quality content to a much higher resolution using much less information.

      For step-by-step assistance with adjusting TV settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/ Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv picture is great. Easy to connect and worked great right out of the box. Happy I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing price for amazing tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV i have ever bought. The high dynamic range is incredible and very bright and the colors are great. Great for movies and video games. The Samsung 4KUHD player is a must when you get a beast of a TV like this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more than 7 years....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a nice TV until the LEDs started to fail at 6 years and 11 months. I guess that is a long time in these days of planned obsolescence,

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Picture perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of it is very good. Samsung is really doing great on its product and it keeps getting better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    As great as reviewed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming TV, got the 55 inch. I did a lot of research and it fell to this beauty. So many good reviews, believe the hype.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this TV up for $997 and it is one of the best 4K pictures I have ever seen. The quantum dot display just makes all the colors pop and gives an incredibly bright picture. Streaming UHD HDR content through the Amazon app allows this TV to really show its power. With it's sleek chrome design and almost bezel-less display the pictures seems like its floating in mid air. Overall a superb TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I've ever owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a new TV but waiting until the price was right. This TV went on sale and I jumped on it. Great TV! Bought a Samsung 4K Blu Ray to go with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    the best HDR tv on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has the most incredible picture quality. I love the level of brightness that is not found in other TVs. the smart TV features are great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the ks8000 for like a month now and so far i am loving every second i watch or play on ps4 on it! 4k video looks amazing, just make sure your internet supports the 4k, i had to upgrade mine because it would take forever to load and quality wasnt good but once i upgraded the wifi is in full amazing 4k picture! (Netflix, YouTube....) In case your wondering i had 18mbps and i upgraded to 150mbps and streams beautifully!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still has a great picture. I would purchase this tv again.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A Great 4k TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has very sharp colors and contrast. I almost went for a Samsung I am glad I chose this TV. Excellent for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect mid upper class TV with all the quality and features youll need for the best bang for your buck!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture, sound and quality of this tv are exceptional. Did lots of research and it truly lives up to the hype.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did considerable research before deciding on this model. Still in early stages of tweaking settings. Great picture.

    I would recommend this to a friend