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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2729 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the picture quality, ease of use, and vibrant colors of this 55" 4K Ultra HD TV. Many appreciate the HDR capabilities, the user-friendly remote, and the generally positive smart TV features. While some users noted minor issues with motion blur, viewing angles, and the stand's design, these concerns were less frequently reported than the positive feedback. Overall, the television receives high praise for its value and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,729 reviews
  • Pros mentioned:
    Color, Remote control

    Rated 5 out of 5 stars

    The Samsung 55 inch TV is spectacular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing!!! The color is amazing and the remote is user friendly so I bought a second one!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Excellent TV. One notch below superior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of operation is amazing. Impressive picture and especially liked the light weight and slim profile this TV replaced a 9 year old SONY. Samsung is a major upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't research this online prior to purchasing it. I met a very knowable individual in the store several weeks earlier and when it was time to buy, I new I need to talk to him. He answered all questions, made recommendations and got me what suited me. The TV is lightweight, fits close to the wall and seems to be a quality easy to use product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV.. Great color.. The sound is very crisp and clear... I would recommend this TV to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for me to setup and start using right away. Great picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy Samsung 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched 4K tvs for weeks before I decided on the ks8000. The reviews from the pros and people who purchased this tv helped to influence my decision. However it wasn't until I seen the tv in my local Best Buy that Iwas totally sold. Then the waiting game for the right price began,this tv was going for $999 around Christmas and then shot up to $1299.00. I waited it out and got it for $999.00. Be patient and wait for the sales.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent. Great picture, nice bezel. Only complaint is that the technology inside is probably more advanced than what most providers offer (Cable provides dont have 4k, only a small selection of 4k stuff on Netflix, etc.)....but it definitely doesn't hurt to future proof. I considered throwing in the extra coin on Black Friday to get this over the cheaper TVs available at the time and I do not regret my decision at all.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Incredible tv for movies and gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first 4k tv, very impressed. Incredible picture and amazing HDR love it for gaming and movies

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdr

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, 4k and HDR are great. I use a Xbox One S. I got it for $999 which makes it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture, easy to set up and really like the hub where all accessories get plugged into.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this TV and can say I'm extremely satisfied. It was easy to set up, the picture is great and I love the apps. The smart remote is easy to operate and the Wi-Fi connectivity is excellent. Until purchasing this TV we were accessing Netflix and Amazon Prime through our DVD player. Unfortunately it would buffer every so often which was extremely annoying. Not a problem with this TV. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the full picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great, there is practically no edge so it's like a piece of glass. Good quality picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We unexpectedly had to go shop for a new TV the same day one of our dogs passed away. The sales guy was very helpful and understanding of our situation and didn't get pushy. We chose this TV because of the ratings, it's great picture, and the features it had. The speakers could be a tad better, but we have it hooked to a surround sound system so they weren't a deal breaker. It's only been 2 months but we're very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture without spending tons for QLED.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very vivid and bright picture. Not great out of the box, but once made adjustments to several settings, very happy with the picture quality. Still tough to transition from plasma. Had to get longer screws to mount than were suggested in the instructions to use with existing 3rd party bracket. Very good for use in a room with lots of outside light. Only had for little over a month, but very pleased with the product, so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture but flawed smart functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first actual smart TV I have purchased. Until now I have gotten by with using BluRay player and Apple TV for my streaming functions. The picture on this TV is great but, I think that the amount of apps available are limited and there is no TWC or DirectTV app so I can't eliminate my converter boxes which would save me money. Samsung announced last year that they were adding this to their lineup but not on this TV which is the latest model. I also find that my labels for the input disappear every now and then and I have had to do a total reset once already after only a month of ownership.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 4 out of 5 stars

    Amazing picture, not so good viewing angles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looks amazing straight on. Starts to fade fast from viewing from the side though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Stand

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the TV but coming from the smart Samsung plasma i felt a little disappointed. However, for the price and features i cannot complain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture and multifunction remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features easy to use. Like the way picture quality can be changed on the remote. Good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    I really enjoy my new TV set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and looks great. Plus easy to use and also sounds great even without my Bose system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to use! The screen makes you feel they are actually in the room with you!

    I would recommend this to a friend