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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2729 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the picture quality, ease of use, and vibrant colors of this 55" 4K Ultra HD TV. Many appreciate the HDR capabilities, the user-friendly remote, and the generally positive smart TV features. While some users noted minor issues with motion blur, viewing angles, and the stand's design, these concerns were less frequently reported than the positive feedback. Overall, the television receives high praise for its value and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,729 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superlative tv/features for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture, Smart TV feature is easy to set up and use. No complaints. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 3 out of 5 stars

    Pass unless you have lots of HDR 4K content

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for $999.00, otherwise I would have returned it. First, unless you have lots of 4K content to view, you will not see the quality of picture you see in the store. Second, the blacks and darks are really poor, displaying as a blotchy paint-by-number look that is far inferior to my 8 year old Sony Bravia. I haven't had this TV calibrated yet so I am hopeful that will help with the black and other dark colors. For some reason, prime time dramas seem to have a fair amount of judder that does not show up on live TV such as news and sports. It has a nice, easy to use remote but if you have cable or dish you will end up using those remotes anyway. The smart features are OK and if you do not use a streaming player you may find them useful but if you use Roku or another streamer you will probably prefer them to the "smart" features. I have another 4 year old Samsung HDTV and I never use its "smart" features either. There is no printed manual and the integrated e-manual is poor, often just listing features without explanations of what they are or how to use them. An "index" of the e-manual consists only of a few predetermined topics and the manual as a whole is not searchable. You can download a manual, but this should, too, is not searchable. The unit only has HDMI inputs, and only three of those so if you have legacy components plan carefully. If using a receiver, the optical sound output will sync nicely with cable programming, Blu-Ray, and steaming media players. I did buy a new HDMI cable for my Premier+ Roku player because it and the TV could not regularly complete the handshake for HDMI 2.2 required for HDR content. (CNET says most people won't need new cables, even for HDR content). So, can you enjoy watching on this television? Yes, but probably for a price greater than you would need to spend. Just remember, what you see in the store is not, in all likelihood, what you will see at home.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Rdciniowa

      Thank you for purchasing this Samsung KS8000 TV.
      I am sorry to hear that you are not completely satisfied with picture quality.

      To better assist you with picture adjustments and settings, such as judder control and HDR+, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever owned! Really good Picture and sound quality. Deep black's and vibrant color's.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent TV - great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 55" 4K Ultra HD TV is the best TV I've ever owned. Easy to use. connects easily with other devices. I was a little skeptical of the external device connection box at first - but when I realized all the connection cables didn't need to run up the wall to the TV but live with the rest of the home theater equipment - i've had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV's picture is amazing. HDR will blow you away. I do wish there was more content out there. Especially sports but it's on its way. You wont regret buying this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ive ever had looks like 3d very slim looks great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV , awesome pic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the television I had been looking for ! Great sound , clear picture and bright colors.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at a lot of reviews before purchasing and this has matched or exceeded all expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I say good but it's not perfect. I can't tell much difference between my 4K tv and my older tv. I have all the expensive 4K hdmi cords, 4K DVD player, etc. Don't get me wrong it's a great picture but not any better than what I already had. I did have to exchange my first tv due to dead pixels. The second seems to be working fine except for the Netflix app. I have to reset the tv by unplugging it because the Netflix app freezes up. I read that it's a common problem with this tv and app. I would probably buy this again but I would recommend going to the store and visually judging the tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, wonderful picture. Small bezel design is very attractive. I have two complaints however, the remote is basically useless if trying to incorporate the TV into my home theater system. The other issue I have is the terms of service for the Samsung Smart Hub. You basically have to agree to having all your TV habits transmitted to Samsung, who then can pretty much do what they want with the data, in order to use any of the smart functions, including voice activation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this tv! Amazing picture and ease of access between menus. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works very well. Ultra High Def is fabulous and the smart features make it very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sure beats my old Sharp LCD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. The 240 Hz really makes a difference when watching sports. Very user friendly tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent product in the range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality and motion rate is superb. user friendly menu and easy to connect and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great. Picture quality is amazing. The 4k HDR content looks better than life like.

    I would recommend this to a friend
  • Cons mentioned:
    Motion blur

    Rated 5 out of 5 stars

    Very happy I went with 8000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in paralysis deciding between the 8000 and 9000. After a couple trips to the store, a Best Buy guy said he recommends the 8000 because the difference is so minimal. He said you won't be disappointed. I went with his recommendation and I am very happy with the 8000. I was worried about motion blur and there is no issue at all. Sports are unbelievable. Maybe this will help if you are stuck between the two as well.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv on sale and couldn't be happier. I was looking online for a 4k t.v. with HDR for video games and this one was perfect for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with great features. Universal remote is easy to use and I live the voice control.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sleek TV with great picture quality and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been eyeing this TV for quite some time, and when the price dropped to less than $1,000, we knew it was time to pull the trigger. What a great decision that was. The picture quality is fantastic, with a sharp and bright picture. The features of the TV also make it worth the money. Definitely would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great pic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture has a lot of depth. Easy to program and switch to different functions

    I would recommend this to a friend