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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2729 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the picture quality, ease of use, and vibrant colors of this 55" 4K Ultra HD TV. Many appreciate the HDR capabilities, the user-friendly remote, and the generally positive smart TV features. While some users noted minor issues with motion blur, viewing angles, and the stand's design, these concerns were less frequently reported than the positive feedback. Overall, the television receives high praise for its value and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,729 reviews
  • Pros mentioned:
    Picture quality, Remote control

    Rated 2 out of 5 stars

    Great Picture, Poor Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can connect via a network cable, Id give this tv 5 stars. If you have to connect via wifi, it's ability to connect is very very weak and brutally frustrating. The signal strength has to be almost on top of it and I've even considered buying an access point just to get a stronger wifi connection. The picture quality and sound is stellar and the custom features are great. The voice activated remote is particularly nice in searching for shows and moves.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      pomalley79

      Thank you for purchasing and reviewing this Samsung 4K TV. Your user feedback is very important to us and will be shared with our TV team for future improvement.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is fantastic. Sound works really well. None of the load sound on commercials. You don't have to keep adjusting volume.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good for most program viewing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the picture and sound are very good. The only short coming is watching fast action scenes, especially sports like hockey and football. The picture does not flow smoothly in those situations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV picture is absolutely a beautiful picture. Love the TV. It was a little hard setting up with the cables but I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our purchase included the smart TV, a new router, and the latest TV mount. Geek Squad installed the mount and TV with no problems. The guys were friendly and knowledgeable. The router did not do what we had hoped even though it was very high end, but they recommended an apple router with two extenders and made a second trip to setup and make sure everything was connected. Now our wi-fi rocks throughout the entire house and even fantastic service received outside all the way to our boathouse

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first flat screen TV and the picture is outstanding. DVD s are wonderful to watch almost like you are right there.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for over a month now and am very happy. It was a bit more than I wanted to pay but it makes for a nice picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best picture I have ever had!! After researching for weeks I finally settled on this and couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent HDTV with HDR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent HDTV. The colors are very vibrant and the black levels are superb. I'm really happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great TV! Beautiful colors and true black. It's a wow picture, the moment this tv is viewed!! It blows you away!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Every movie & TV show looks absolutely gorgeous on this thing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is absolutely stunning. Agree with other reviews that the 8000 series is the best bang for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality on Visual and Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Ks8000 model being discontinued I wanted to get in on this highly rated model. Great picture, sound and value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying watching our favorite programs, great service. Eric and co-worker who came out to set everything up were amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought TV and havent had any issues sound quality and picture quality is amazing buying a 65 curved as well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Only negative is the illuminated Samsung logo at bottom of screen. Takes away from the picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BEST OF BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME PICTURE, GREAT QUALITY SAMSUNG TV, YOU WONT BE DISAPPOINTED AT ALL IN ANY WAY, EVEN THE SOUND IS GOOD.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome for gamers and general TV watching. The colors are accurate and there's absolutely no lag when gaming

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV with spectacular color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the Samsung 55' HD TV. It was easy to set up and enhances the color on tv programs as well as HD films

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture and easy to connect external devices. Now I need a 4K DVD. Streaming provides top quality picture!

    I would recommend this to a friend