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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2729 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the picture quality, ease of use, and vibrant colors of this 55" 4K Ultra HD TV. Many appreciate the HDR capabilities, the user-friendly remote, and the generally positive smart TV features. While some users noted minor issues with motion blur, viewing angles, and the stand's design, these concerns were less frequently reported than the positive feedback. Overall, the television receives high praise for its value and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,729 reviews
  • Rated 5 out of 5 stars

    Samsung 55" 8000 series tV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good. When a UHD program comes on, it is fabulous, but not many programs have the new SUHD 4K..let's hope more in the future. The upscaling to 1080p is fine, but nothing like 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 1 out of 5 stars

    Broken!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this TV online and waiting week to receive it. When it arrived I was so excited to unbox it to get it set up. I noticed that the box had been opened and re-taped. I called to let the company know before continuing. After setting it up and powered it on, the welcome screen came on and I could already see a issue. The colors were shooting out of the bottom of the screen like a rainbow. Best buy said they could send someone out to fix it. I thought at this point what else would be wrong so I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best picture ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own another big screen Samsung tv that we have really enjoyed. So we wanted another Samsung. This one is amazing-picture is practically 3D. So sharp, clear and bright. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV that I have ever owned. I spent many hours of research and due diligence before making the purchase but the salesman filled in many blanks that I didn't even know existed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my Samsung 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got to purchase my 55" 4d smart TV and needless to say I am so very happy with my purchase. This tv is awesome!! Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. Picture quality and refresh rate are top notch. The TV also has a voice remote that allows you to use the Smart TV functions by saying phrases such "Netflix" or HDMI One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the TV. Great color. Size is perfect for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Samsung TV - 55. Smart TV. It is perfect for our bedroom And the colors are really great. Samsung is our favorite brand. One That last a long time and stays in good shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv to upgrade from my 2014 model and I couldn't be happier. Action movies, sports and video games all look great. Would recommend a 4K Blu Ray player with the tv as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new tv is a great improvement over my old tv that was only five years old. The increase from 43" to 55" along with excellent picture quality, makes this an outstanding purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    images not as sharp as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backlight was defective with first set and the picture was very fuzzy/not as sharp as my old sony hd. Returned within week. Second set is much better. Don't think the upscaling works as well as marketed. Still searching for 4k content to hopefully get full 4k experience.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung TV. Your user feedback is also important to us and will be shared with our TV team.

      The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out.

      For assistance with picture settings and adjustments, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Great features and nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the colors and screen size. after 20+yrs with a 32" Sony Trinitron, it was time for an upgrade. Setup was easy and remote seems simple . Will be getting a blu-ray player and possibly a soundbar. had no volume one day but a call to Geek Squad helped me to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clear bright tv its bright enough that if you have an area that's shows reflections on ur tv then this would be the one to buy doesn't show reflections because of the brightness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't open box yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a xmas gift for my wife and I. I will open the box on xmas day. I am sure we will be very happy with state of the art TV. Your sales person help me pick this tv on Black Friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this set is hard to beat. Picked this one up when it was on sale for $999 and it is worth every penny. No regrets here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color rendition and smoothness are excellent. Fast refresh rate makes sports look outstanding. The TV connected to the internet via the home network instantly. It is a really nice TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the TV but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The demo had a time warner cable app working on it and when I got the tv home the app is not available for this model tv. not really happy about that and wish I would have gotten the curved version for 100 more but this one was 400 off and I got it for 997 on black friday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UHD experience with this TV is amazing, I have no hesitation to recommend anyone looking for a UHDTV to check it out. Our experience with the Geek Squad installer was also excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A solid TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far I'm pretty impressed with this television. I'm particularly fond of the detached inputs; it allows for a nearly cordless view. My only problem is that sometimes the Netflix app freezes and I haven't yet figured outhow to prevent this, but it is a minor problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What clarity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first 4K UHD TV and I am very happy with it. Easy set up, fantastic clarity. 240hz refresh rate really helps. Only downside is you can only use one remote even if you buy a spare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic future proof tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best bang for your buck 4K tv out right now. No 3-D and that's fine because that fad is done. Fantastic for gaming and needed to fully appreciate a ps4 pro or xboxone S.

    I would recommend this to a friend