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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 830 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are pleased with the picture quality, ease of use, and the 4K capabilities of this 55" Class LED Smart TV. Many also appreciate the vibrant colors, smart remote control, and the overall value for the price. While some customers wished for a faster refresh rate and higher volume, the positive feedback on other features outweighs these concerns. The sleek design and user-friendly features are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 830 reviews
  • Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it for Christmas and so far it has been good, there is only one reason I don't give it 5 stars. It does not have a RGB AV input, My DVD player does not have an HDMI out put. When connecting it with the addator the DVD don't play in color. There is nothing wrong with the DVD player is just the configuration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv the weekend of black Friday and got a good deal on it. Very happy with picture quality and ease of use. I spent a couple hours going through the menu and settings and fine tuning everything. It is very customizable. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went in for 2 40" tvs and the salesman was very knowledgeable about the products and not pushy. We ended up with a 55" 4K uhd, all the bells and whistles, and a 40" smart tv. Got a great deal, had everything in stock. We couldn't have been happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is great. The remote is sometimes unintuitive and the "smart" part of the TV seems to outsmart me at times, but the picture is worth it. I am running the sound through a Bose soundbar so I won't comment on the sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    coming from a line a Mitsubishi tv sets over the years switching to Samsung was a no brainer, great features like the HDR black that when it comes to enjoy dark backgrounds like sports in general or movies etc. and the rest of many features to watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great video & install by Geek Squad gray also

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing negative is volume level! Suggest you plan on buying a Sound Bar to totally enjoy it and give It 5 Stars! You noticed over past several years that prices have dropped and the way they do that is to cut back on the Audio. You will be back for Sound bar! Minimum of $200 & could be $1000.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great LED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought a 55" Samsung LED TV to replace our 42" LG Plasma TV we bought at Best Buy several years ago. We are really enjoying the larger screen and improved picture with the newer technology. Best Buy has been great in helping us with decisions on the right TV and sound bar to meet our needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. I had originally purchased a Sony and had lip sync issues with every input, especially when using around bar. So I returned it for this TV and have had no issues since. Plus, it's the only TV I have seen with HDR for under $1,000

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Faulty Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture overall buta little choppy during fast action scenes. Wireless streaming could be more reliable and the Amazon Instant Video App is FOREVER inoperable... Not sure why

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 7 Series 55" Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the purchase of Samsung UN55KU7000FXZA. The picture is sharp and the color vivid. The television was easy to set up and it is great to have a wifi enabled television to stream a variety of entertainment. My one disappointment, the television does not have a swivel stand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV has a great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery included connection; but not provided.Delivery people were not courteous. They were also provided incorrect contact phone #. I had to call an outside consultant to set up the TV Prio to purchase store salesperson claimed there was no set up neede The control was only simple on & off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never disappoints when it comes to televisions. I think it is the best brand for televisions. The user interface is very friendly compared to other brands. It was very simple to setup the apps and the resolution is impeccable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Entry for 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is coming into my possession is the great result of some solid black Friday 2016 hunting. Extremely happy with the purchase. Couldn't of done better at the time. I would of done 5 stars but there is(are) Ad(s) on screen when trying to choose a smart app, which is annoying AF.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great picture, but you have to be almost in front of the TV. If your are too much on one of the side the screen seems wash out. There are not too many connections as I would like to have, three hdmi and one composite. The picture upscale is really good. It is a nice TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. I like it alot. My one issue is that we got one with the 1st HDMI port broken, with a brand new, non-open box purchase. It plays Video, but it doesn't produce sound. And it doesn't read all HDMI cords. We tried to replace it with another cord we already own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Samsung tv and we could not be happier. The picture quality is amazing and set up was a breeze. This tv also has a web browser aside from apps which allows for streaming. I would highly recommend this tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Samsung 55 inch TV screen brightness failing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is nice. Remote control is rather weird and compared to most other TV remote controls it's not very intuitive. I like the TV but I'm only giving it 2 stars as it is only 4 years old this month and the right vertical quarter of the screen is darker than the rest of the screen. At first I thought it was a shadow but it is not. Plus the TV doesn't get much use during the summer and for the past 2 years only about 30 hours a week in the winter.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Poor LAN connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Majority of my tv usage is with apps, more specifically, Spotify, Pandora, Netflix and Hulu. When the tv is powered on for more than 2 hour, I start to experience a lot of lagging. I didn't have this problem when I was connected to Apple TV. The picture quality is incredible on this tv but it is not fun when I am listening to music or watching a show and it begins to lag. Sometime I have to close the app out and reopen for it to perform well for an hour before it starts up again. It's definitely not my internet connection because I don't have this problem on any other device in my home.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung TV. I am sorry to hear that you are experiencing issues with the connection. Your user feedback is also important to us and will be shared with our TV team.

      To better assist you with step-by-step troubleshooting, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great Multi-use Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is used in a computer lab. The HDMI outlets are used for a set top cable box, apple tv, and laptop connectivity. The refresh rate is great, which makes viewing movies and sporting events enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall picture on this TV is really great. We are keen on the crispness and color range that we get even with 1080p programming. The ease of navigation and corresponding app make this a great value.

    I would recommend this to a friend