Customer Ratings & Reviews
- Model:
- UN55KU7000FXZA
- SKU:
- 5146801
to a friend
Customers are saying
Customers are pleased with the picture quality, ease of use, and the 4K capabilities of this 55" Class LED Smart TV. Many also appreciate the vibrant colors, smart remote control, and the overall value for the price. While some customers wished for a faster refresh rate and higher volume, the positive feedback on other features outweighs these concerns. The sleek design and user-friendly features are also frequently praised.
This summary was generated by AI based on customer reviews.
Great size and image quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have mine mounted on a wall and I am happy with the image quality
I would recommend this to a friendGreat tv for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been very pleased with the tv. A great value and free delivery.
I would recommend this to a friendLove Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Samsung tv. I really just wish it was louder.
I would recommend this to a friendVery clear local channels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its not as clear on the Filipino channels but good enough.
I would recommend this to a friendGood solid UHD tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes excellent, reliable products for good value.
I would recommend this to a friendGreat one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great with updated model,screen resolution is awesome
I would recommend this to a friendHappy with this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Met expectations. Good product. No complaints so far.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy thank you for exchanging my damage TV....
I would recommend this to a friend- Pros mentioned:Picture quality
Bad picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture when watching something bright but when the movie or show goes to something dark the screen gets blotchy and almost has the look of a cartoon or animated film. Very disappointed
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung TV.
I am sorry to hear that you are not completely satisfied with picture quality.
To better assist you with picture adjustments and settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Original salesman told me their was no issues got home and there was no remote. I got home opened everything set the tv up on the stand. Again I asked if there were any problems and he repeatedly stated there was no issues
I would recommend this to a friendBrand response from MrSamsung
Posted .Marissa
Thank you for your review on this Samsung TV.
I am sorry you had issues with the purchase experience of your TV. Your feedback is important to us and we will document your concerns.
If you ever need assistance with the TV itself, please reach out to Samsung Customer Support at 1-800-SAMSUNG
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Started great first year....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year and led bulb blew. Out $900. Don't buy this tv. Go with another Samsung tv or brand. Get a series 8 or better in the Samsung line
No, I would not recommend this to a friendOK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LIKED THE TV BUT THE ONLY THING I DIDNT LIKE WAS THE FRAMING ON THE TV. WHEN I WANTED TO TAKE IT OUT OF THE BOX IT FELT LOOSE SO I LEFT THE TV IN THE BOX AND RETURN THE TV FOR A SONY ONE WHICH I LOVE
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Sandunga516:
Thank you for your review of this Samsung TV.
I am sorry to hear that you had issues with this model and have returned it.
Should you ever decide to give Samsung TVs another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.
Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it because of the decent price-- returned within 2 weeks since something about it was very annoying... decided to go with the 8 series.
No, I would not recommend this to a friendAVERAGE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I GUESS FOR THE MONEY THIS COST NOW; IT'S AN OKAY PRODUCT. WE PAID MORE FOR OURS AND THE PRICE WENT DOWN DRAMATICALLY IN A YEAR. WHAT WE DON'T LIKE IS THAT THE PICTURE IS JUST OKAY; THE MENU IT SUPPLIES FROM SPECTRUM IS REMARKABLY DIFFERENT THAN OUR OTHER TELEVISION AND WE LIKE THE OTHER MENU MUCH BETTER (IT HAS TO DO WITH HOW THE TV READS THEIR INFORMATION) AND FINALLY WE DON'T LIKE THAT IT DOES NOT HAVE AN INTERNET/WEB FEATURE. YOU HAVE MANY APPLICATION CHOICES JUST NOT WEB INTERNET.
No, I would not recommend this to a friendToo expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like this tv is way overpriced only because the visual quality for the price should be just as good if not better then my tv from 5 years ago yet it doesn't beat it.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .thetruthbb:
Thank you for your review of this TV. I am sorry to hear that you were not happy with picture quality.
The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out.
For assistance with picture settings and adjustments, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Great picture but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not advertised anywhere that I noticed but only ONE HDMI has HDR. The other two are standard UHD. Kind if sucks for someone like me who has an Xbox one s and a PS4 pro.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your feedback on this Samsung. Your user feedback is very important to us and will be shared with our TV team.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Black screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted 3 years and after that the screen turn black. Very disappointed but it was good.
No, I would not recommend this to a friendIt's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only ONE HDR HDMI port on it, super disappointing, not enough to bring it back though. Also the stand feels super cheap.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .BoosterGreg:
Thank you for purchasing this Samsung TV. Your user feedback is very important to us and will beshared with our TV team.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Don't Buy This TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very expensive TV. It comes with a pedestal that doesn't swivel. For real. Seems unimaginable, but it's true. You can not swivel this TV. What a joke. I normally give every product I buy a 5 star rating, unless it doesn't work. Do not buy this TV. If there was a -0- star, I would have given it a complete and total -0-
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Merrychristmas1:
Thank you for your review on this Samsung TV. Your feedback is very important to us and will be shared with our TV team.
Slow to open apps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you don't close apps when you're finished it'll take 5-10 minutes for them to work the next time you turn it on
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung TV. Your user feedback is very important to us and will be shared with our TV team.
Please give us the opportunity to assist you with the issues by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador