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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 754 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, color, and design of the TV. They find the setup process easy and are happy with the price. However, there are some concerns about the durability and sound quality of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 754 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not consistent when viewing different channels but the picture is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new TV for our family room!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Sony TV previously that was very satisfactory but we love our new Samsung!!! We prefer the flat screen and it is the right size for our family room!!! We did not wall mount it but simply set it on an existing antique piece of furniture!!! It looks great with an excellent picture!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is the right size for our room and the display is fantastic. Set up was extremely easy and the internal speakers are great...we have not needed to purchase a separate sound bar.

    I would recommend this to a friend
  • Cons mentioned:
    One connect

    Rated 5 out of 5 stars

    Beautiful tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an open box at a heavy discount and I did not setup right away. The one connect system was a big problem the fiber cable was broke ,even though was passed 30 days ,customer service at best buy offered to return or repkace wire which on there site is 199.$ ,so I opted for the wire since I mounted it on the wall well the one box and remote were defective I emailed Samsung within 4days had a new setup and tv is awesome the smart hub on tv is amazing .So samsung customer service was great even though they have sone bad reveiws but most of all the customer service at bestbuy in worcester MA was awsome to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV & even greater installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a tremendous and fast job installing the Samsung QLED TV (QN55Q7FAMFXZA). I do not recall the name of the technician. However, he is a young Asian gentleman who is very knowledgeable and professional. I would like to have him again if I ever need service support.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love the tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV! Great pic, color, size, ...it turned out to be a perfect for my den area. I did have to buy a sound bar because the sound quality was not as robust as I expected

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv , color, quality and worth every penny I spent. Samsung is the best

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Glare

    Rated 4 out of 5 stars

    Very good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a great picture - as things are today. I am going to have it calibrated once I run it as is for a couple months. I believe the picture can be even better but it is good as is. No glare problems at all. A soundbar is a sound investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is fantastic. The colors are amazing. The menu and ease of control is fantastic. It learns whatever you connect and allows you to control it. The apps are easy too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, gorgeous color and great sound, what more can one ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    QLED is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as my main TV and it works flawlessly. The picture quality is amazing and was easy to set up. The picture fills the whole screen with hardly any bezel.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The qled TV with the high dynamic range has an exceptional picture quality. I love the hub for all the USB and HDMI cables makes it way easier to set up on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Best viewing experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv as a gift and an upgrade from our previous Samsung tv. I love the ease of the menus, the picture and sound quality. The sleek design is also a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thrilled with my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in thinking I knew what I wanted. My clerk, did a quick review, and education for me. I left with an upgrade, but did not feel pressured or upsold, rather educated. Glad I listened and learned. I am thrilled with my purchase and the help I received at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Vibrant colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 2012 Samsung1080p 3D LED. Love the colors. The 4K view is fantastic. Fast processor and very easy to navigate in between settings, inputs, and apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is everything they claim it to be, It has a great picture, easy setup and the packaging is very good. The sound is Poor, but a new soundbar fixed that

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Glare

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. Very small profile hanging on the wall. Excellent picture which truly minimizes glare. Location receives a lot of outside light but little glare.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good clarity at an affordable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the TV. However, we got home and had some challenges with setting up the sound bar package due to a lack of technical prowess on our parts. Maybe an easy to reach phone number available for questions following the purchase of electronics? Otherwise a great experience. Person assisting was friendly, knowledgeable and patient.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love the tv pictures are amazing thanks best buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing colors and great sound the quality is amazing

    I would recommend this to a friend