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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 754 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, color, and design of the TV. They find the setup process easy and are happy with the price. However, there are some concerns about the durability and sound quality of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 754 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research about this TV. It truly is amazing. It does not let down the reviews. The colors are bright and the set up was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great color, clarity and overall beautiful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, wonderful set up. Couldn’t be happier. The black levels are super dark and the brights are amazing. I bought 3 of these!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great image color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how clear and bright the images are in this tv. I also have a regular 4K HD tv and there is a great difference between the two. Definitely the best tv in the market at the moment. Even better than the LG OLEDs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good TV. The factory presets are great for a showroom, but several adjustments to the picture and sound are necessary to make it realistic and pleasing for home use. A sound bar is also helpful for full enjoyment.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV with great picture quality. The blacks are so black. The guys at my local Best Buy were super helpful. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is simply the best television I have ever owned! I just traded from the OLED and wasn’t sure how this QLED would be different. Not only does it look great on the outside, but the quantum colors are amazing! I mounted it on the wall with the Invisible Connection optical wire so I don’t have to look at all of those ugly cords – my living room when from being cluttered with cords to being sleek and high-tech.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Expensive, but nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive TV. Not worth getting in my opinion without the mount specially made for this. If you do get the mount it makes the TV look like a frame. I have all 3 consoles. Switch, PS4 and XBOX. Once you have connected them they all have their own little tab. The only one being a little weird ever since I updated the TV is the PS4. TV looks so nice and crisp. If you have the money get it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I would purchase this TV again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a happy owner of a Sony TV for many years yet the operating system on the Samsung smart TV appeared more user friendly per the reviews. My original purchase was for the QLED 6 which was out of stock. The employees encouraged me to purchase the 7000 series. The picture quality on this TV was not good. I returned it within a week and purchased this QLED. It has offered a great picture quality from the time of set-up without cable. We are using antenna TV and streaming only.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    A great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TV has an outstanding picture, its very easy to hook up and the one cable hook up is very neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it just me or is the screen have lines sometimes. Like rectangles off? Anyways that’s the only thing that bothers me. I’m thinking I’m gonna get a better cable and that might fix that problem. Good tv tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints, perfect in every way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an incredible judge of the subtle differences in televisions, but to the extent this one is pleasing to the eye and has worked without any difficulties...I have zero complaints and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The picture is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture for Ultra 4k video is fantastic. What amazed me more is how it seems to upgrade a picture to what looks a little like 3D. TCM had "It Happened in St. Louis", which is old enough that it isn't even modern HD. However, the picture looked great and crystal clear. I have another Samsung 4k tv that has a great picture, but nothing to compare with the QLED pictures. Another thing I learned is to buy as big a set as you possible can. It does make a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful TV-world class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LInks with the soundbar beautifully- best picture on the planet-- easy to navigate- and connnects with Android phone-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we purchased this model. We have a lot of light in the house and we can still see screen perfectly. Great model. Glad we purchased the Geek service to help install. They were outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Qulaity is superb. Sound is good. Picture is fantastic. For the price, especially when on sale, it can't be beat. Whether your gaming, streaming movies, watching sports, or anything else, the quality of the picture is great. Sure, you could get better picture quality, but only at 3 times the price or more. My only complaint is the set up/installation. Samsung should have designed and included something like a protective tape for the cable from the TV to the box. Small strips and big strips. That would have been nice. Mine is mounted to a TV Stand with a built it mount so the cables can be concealed to a point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    QLED is only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My QLEd TV gives hands down me the best picture quality I’ve ever experienced! Easy setup and great app hub.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Love the picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products, this tv lives up to it’s reputation! Great picture, love the universal remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 55 inch screen and we are very happy with the quality of the picture and the ease of use.

    I would recommend this to a friend
  • Cons mentioned:
    One connect

    Rated 3 out of 5 stars

    One connect malfunction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the tv is great the one connect may contain a bug which causes the tv to power cycle and the remote to disconnect.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      RandyMarsh,

      Thank you for purchasing the Samsung 55" Class Q7F 4K Smart TV. I am sorry to hear that you are experiencing issue with the malfunction of One Connect box.

      Samsung products are engineered to the highest standards of performance and quality and we back the Samsung TV with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
      Please contact our Customer Support toll-free at 1-800-SAMSUNG for assistance with troubleshooting or warranty services.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, I am very sorry for the unfortunate experience and hope that we will hear from you soon.
      -Samsung Ambassador Samsung