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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 754 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, color, and design of the TV. They find the setup process easy and are happy with the price. However, there are some concerns about the durability and sound quality of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 754 reviews
  • Rated 5 out of 5 stars

    Gamer heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband luvs playing his games on this tv as the graphics are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sounds great quality picture easy and fast to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this TV is amazing, but it’s not compatible with Direct TV now and the remote won’t sync with Sonos speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55" TV QLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is stunning, particularly with 4K content. Sound is much improved over previous 8000 series that i owned. My only criticism is that the remote, while very simple...is lacking the features that i would expect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Picture is great, sound is top notch also.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture & sound. Only concern I have so far is I've noticed some dimming of shots when there is a lot of black. It's like it's trying to figure what it's supposed to do but can't seem to make up its mind. Generally speaking though - a very good TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the you are able to see the different in the colors.. love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV - love the QLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at a lot of different Sony and Samsung models, really liked several of them. I can't directly compare the OLED to the QLED, but this tv is absolutely beautiful. Great in our living room with a good amount of light coming in.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great 4ktv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line Samsung 4kTV. Has the best black for a lcd unless you go lg old puts out more brightness and color than the samsung ks9800. hight refresh rate to for a tv. Great for the Xbox One x or the PlayStation 4 Pro or your 4k PC.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, pic sound quality are stunning, one thing I’m not sure if doesn’t include picture in picture or I’m the only one who’s not getting how it works since on the web it shows that it has picture in picture options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is awesome the tech Diego and his helper were outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is everything I thought it would be...great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked Perfectly right out of the box. Everything paired up with all functions, I.e cable box , tuner and Blueray. Picture quality is exceptional - even better than at the store. Sound quality using just the tv speakers is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors really pop! I really loved how the Samsung setup hid the wires coming out bottom of tv then connecting to the one connect which is a really great feature. It instantly recognize all your components plugged into it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv I’ve ever owned

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture and value for the money we love it. We bought a second one for basement.for some reason this picture is better but still love both of them. Can’t go wrong with the Q.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Because irá a really good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has been a great use in My house hold very happy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, slimness, color, the movement is smooth and we really like the remote how it controls everything. I’m the one who can’t remember what every channel is so now I can just say it and it finds it for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tv once you learn to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if a hand book was included might have given a 5. had to call geek squad to come out to show how to use tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade my TV after getting an Xbox One X. I'm glad I did! It was well worth the money and Best Buy was willing to price match so even better! I would recommend this to anyone with HD or Gaming wants!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a ton of stuff and the family hub is really cool.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very happy with this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with most sources, streaming 4K content is great! Overall colors are awesome, but my only gripe is some of the network shows the colors are way over done, I know it’s not the TV’s fault I can change the channel and colors are awesome again. I would buy again, still great device.

    I would recommend this to a friend