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Customer reviews

Rating 4.7 out of 5 stars with 754 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, color, and design of the TV. They find the setup process easy and are happy with the price. However, there are some concerns about the durability and sound quality of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 754 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a great picture,enjoyed watching the Olympics this week!The Geek Squad was wonderful in the set up Thanks!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This TV has a fantastic picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day after delivery and set up I had sixteen friends over for an NFL game. Everyone loved the clarity and color.

    I would recommend this to a friend
  • Cons mentioned:
    Tv

    Rated 3 out of 5 stars

    We are waiting for a fix to the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new TV won't stay on the indicator for Direct TV. Rather it keeps switching back to Standard TV. Since this is the first version of this TV, the Geek Squad said this is a peculiar problem to this TV. We are getting a new (same) TV in the coming week. We don't buy a new style car for this very reason. First time editions sometimes have problems. We are sure tho' that Best Buy and the Geek Squad will fix the problem

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Dave
      Thank you for purchasing and reviewing this Samsung Q7F UHD TV.
      I am sorry to hear that you were not completely satisfied with its function.
      I hope the new unit would work out for you.

      If you still have issues, please reach out to Samsung Customer Support at 1-800-SAMSUNG
      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Wonderful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this television is fantastic. Movies are so 3-dimensional and the color and clarity is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the picture quality of this tv. I also like that I can speak commands right into the remote control

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for gaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve made so far. This machine has one of the best pictures I’ve seen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    sharp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly sharp picture. Adjustable to accommodate movies versus older dvds versus tv. Only complaint: An occasional 'shadow' will pass diagonally through the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceptional picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good picture and very fast smart features, picture quality of true 4K content is really fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Jury Is Still Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great functionality. However, I'm on my 3rd TV in 3 weeks. 1st one had black horizontal ghost bars, 2nd one went to black screen of death on second day. 3rd one is working great on day 4. Best Buy was great about exchanging the first two - timely and free delivery. Hopefully just weird coincidence that I had 2 lemons.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Phonomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and awesome features, the one connect box is a must for people who hate messing with cables.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. State of the art technology. The sound bar fits comfortably below it and can rest on the stand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this TV. Was debating between this and an LG. I'm happy with Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awe striking tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got an amazingly realistic picture. It also puts out pretty good sound without a sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very clear and crisp. Sound is great we do not even need a sound system for this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty Picture...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV, but I have to say that the picture quality would have been achieved in a cheaper TV. QLED is a bit overpriced for what you're getting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is true on this one. Complete night and day when going from 1080P. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love my tv the picture color is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of my tv is awesome, you see the true black. The perfect sizes for my room.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Very Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints on the TV. It has performed perfectly for me and I like the One Remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am constantly watching old movies that I've seen before it's just now it's like watching them all over again the first time great picture awesome Buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Picture is incredible, and just an overall pleasure to watch. Highly recommend it!

    I would recommend this to a friend