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Customer reviews

Rating 4.7 out of 5 stars with 754 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, color, and design of the TV. They find the setup process easy and are happy with the price. However, there are some concerns about the durability and sound quality of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 754 reviews
  • Rated 3 out of 5 stars

    Screen has lines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks great, but after 2 years the screen has lines and 4/5 of the screen flashes. Bad panel. Samsung, after arguing with the, sent a replacement panel but it was broken. Now waiting in a replacement TV. I hope they are fair with us after all of the hassle. Fingers crossed,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and clarity especially on 4K staff was helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the Samsung TVs. Good value for size as well!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worked less than 24 hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung TV and had it installed on a Thursday. It stopped working less than 24 hours later. Morever, I now have to wait 6 days before a Geek Squad person will tell me theTv is broken and who knows how long till itnis replaced

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Berg75,

      Thank you for purchasing the Samsung 55" CLass Q7F QLED Smart TV. I am sorry to hear that you are experiencing issues.
      Samsung products are engineered to the highest standards of performance and quality and we back the Samsung TV with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
      Please contact our Customer Support toll-free at 1-800-SAMSUNG for assistance with troubleshooting or warranty services.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, I am very sorry for the unfortunate experience and hope that we will hear from you soon.
      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish you could view live action in store — had hoped for a much sharper picture than HD before. There are moments when that happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales lady. She was very knowledgeable and made the purchase effortless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not spend the time to show me how to use they were off to the next job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good...I’ve had this for 2 years and zero problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for direct sunlight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in Sunroom with a great viewing experience. Would purcchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for a month and the only thing missing is the ability to toggle back and forth between channels when using off-air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful 4K Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an excellent price on this top of the line 4K tv. It is truly amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it for two weeks, so far very satisfied with this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp colors, graphics, easy remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love samsung products and I am so happy with this AMAZING TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thin tv has a beautiful picture great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Went in to buy Sony and fell in love with this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for my bedroom to watch movies and shows at night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this tv is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I watch tv I feel like I'm there, as part of the show LOL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am enjoying my new TV. I did not have it professional installed therefore I am still getting use to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clarity...brightness...color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great purchase. 4K QLED is definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV for the price. Great deal. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55' Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real good tv with all the specs of the big tv's

    I would recommend this to a friend