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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 754 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, color, and design of the TV. They find the setup process easy and are happy with the price. However, there are some concerns about the durability and sound quality of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 754 reviews
  • Rated 5 out of 5 stars

    Great Item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing and a great product for the price....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One Connect Box was a bear to get right and its really not doing as advertised. Had to do a work around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great QLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great QLED TV, Best Buy paid only $720!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plan to buy a few more and upgrade to a bigger size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quantum Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Quantum dot technology. Excellent serie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV seems to be really good. Not sure about some features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints! Fantastic product. Recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best. TV. Ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, bottom line, in 50 characters or less: buy this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service from sales and installers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with all the aspects of the television

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Worked great for a week, then it would not turn on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not turn on after a few weeks, and when it did it took awhile.

    No, I would not recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Hello Johnny, we understand your frustration with this TV. If you are still having issues, please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle MsSamsung

  • Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. Highly recommend this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to continue enjoy my purchase. But not able to do research on diff but only English language.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always one of the best products out there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    like being able to see text and email

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the watch is a quality item that once I am familiar with it I will love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice tv to upgrade to from a 12 year tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K versus standard blu-ray not extremely better visually

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having problem getting a good picture. would not recomend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't last long enough for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV lasted three years. For the price, that is ridiculous. $300-$500 to have it fixed, but not even guarantee that I will get more than a year out of it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Picture quality, Remote control

    Rated 5 out of 5 stars

    Awesome Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held off from upgrading to 4k for a long time because I was concerned that content was not readily available. Also, I purchased a top notch 1080p set just before 4k sets became available. I am glad I waited because the Q7F is an awesome and fully formed product full of innovations beyond the 4k resolution. Before I get to those innovations, I do have to say that the 4k/HDR picture is amazing. Watching UHD videos will set your eyes on fire with the brightness and detail. Even non-4k content looks great in the HDR+ Mode. While I wish I could spring for a SpectraCal colorimeter (which is able to calibrate the Q7F automatically), the picture looked great out of the box for my family. Matching the Q7F with a PS4 Pro creates an amazing gaming experience. The level of detail shown in games is astounding. My son is playing Madden 18 constantly and you would swear that it is a game on the NFL Network. Also, we have seen no issues with lag when playing first person shooter games. The Invisible Connection and One Connect Box allow you to run one cable to the TV along with the power cord. Gone are the days of squeezing your arm behind the TV to check a cable or plug something new in. Just plug it in the much more convenient box, Plus the remote allows you to control everything plugged - including the PS4 which I could never get my expensive universal remote to control. The universal goes to another room now. It is no longer needed. The Smart View Picture feature finally gives me a place to watch all of the UHD videos I have been filming on my Galaxy S8. One button to push on my phone and boom - my home videos are on my 55 inch TV looking like broadcast television. Same thing goes for showing photos directly from my phone to the TV. I recently had a group of people over to watch a fight on PPV and people could not believe that the TV was only 55 inches. Because of its no bezel design, it looks larger (and more stylish). We had no issue with viewing angles and had people dispersed throughout the room. I can definitely say that I would recommend the Q7F to friends. In fact, I already have.

    I would recommend this to a friend