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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2265 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's exceptional picture quality and ease of use, with many praising the smart features and user-friendly remote. While some users found the number of HDMI ports insufficient and noted that the refresh rate could be improved, the overall experience is considered positive, particularly given the price point. The stand design received mixed feedback. Many appreciate the color accuracy and the straightforward setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,265 reviews
  • Rated 4 out of 5 stars

    Great UH TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first 4K Ultra TV. I wasn't sure but I'm happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank you Best Buy for my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV because the quality of the image is amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great picture except for VCR/DVD video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv will not play DVDS or VCRS in color. Calling Samsung support was a total waste of time no help at all. I spoke to several store employees by email, phone and in person. The problem still has not been fixed. With all other features the tv is fine. I would not purchase this tv again.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing issues.
      Samsung products are engineered to the highest standards of performance and quality and we back the Samsung TV with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.

      Please give us another chance to assist you with the issues. You can contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal but getting the settings correct is not easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV picture is Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought picture quality would be sharper/vivid however, It is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I just wished the remote had a previous channel button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart TV I found it very capable and linjable to my wifi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for sports.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to see that the picture did not Flicker and was enjoyable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture with a good sound quality. Price is right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is the picture quality good but it also has nice features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv for a great deal. I have zero complaints about this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a consumer reports Best Buy and I think that is deserved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV,just not too smart,not many apps can use,go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an excellent picture and was very easy to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of options at setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had the TV for a few months but so far so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that I thought it would be.... The TV is great !!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid product and a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite as good as the LG equivalent model and its features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great television set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely clear and love the smart option. Worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price good options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy it as an extra tv. Not as good as our LCD tv but close.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic display. Movies, shows and games look fantastic .

    I would recommend this to a friend