Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2265 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's exceptional picture quality and ease of use, with many praising the smart features and user-friendly remote. While some users found the number of HDMI ports insufficient and noted that the refresh rate could be improved, the overall experience is considered positive, particularly given the price point. The stand design received mixed feedback. Many appreciate the color accuracy and the straightforward setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,265 reviews
  • Cons mentioned:
    Hdmi ports

    Rated 3 out of 5 stars

    Ok for $, but not the normal Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money, but not the Samsung quality I'm used to. Time Warner Cable app not installed or compatible. Only 3 HDMI connections, no others. Unfortunately, this one's going back to Best Buy. I really do get what you pay for. Looks like this TV was specially made for Best Buy by Samsung. Thus missing a lot of features and compatibility, but worth the $ if you want a big basic tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new tv the picture quality is great my kids love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My First 4K TV wow!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity is unbelievable! Love it! Ease of set up as well!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional tv and easy setup ... Very pleased with the picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV, weak wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV and the apps; the wifi seems to work okay if it is close enough to the wireless router but can't keep up otherwise (hence the loss of a star). This is a bit confusing since all other devices have no issues. I decided to run a hard wire and now all the apps work great! Video apps allow you to select recent shows without having to open the app. Hope the next generation smart TV's will spend the money to make the wifi reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    my dream tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to buy this tv. decent tv good picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a steal for $499

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing tv! Stole this thing for $499 over the weekend to replace a Samsung 720p that's a few years old in my master. The sound and picture quality for a $499 55" 4K is amazing. The tv looks much better then my 8 month old 4K 70" Vizio in my livin room. I'm very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TVMAN

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not disappointed with this Samsung TV. Always the best picture and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 1st 4k TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great TV, bought in 2016 and never had any issues. Finally starting to slow down and get out of date in 4K technology.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Living room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very nice. I haven't had any issues thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    colors are terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the TV because of the great reviews. The picture is clear but The colors are terrible, they have the dull look of a security camera, I feel like I'm looking at an old TV. My 8 year old 1080p samsung and my 1080p Dynex colors are vivid and beautiful, 100% better than this colorwise. I'm very upset that I wasted money on this.. My other TV's were perfect right out of the box. This is garbage. I only hope I can get someone to help me take this back within 15 days. I guess you can't believe the reviews. Maybe bestbuy has too many in stock and just needs to unload them so puts up fake reviews.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      jjjjddd:

      Thank you for purchasing the Samsung UN55KU6300 TV.  I am sorry to hear that you are not happy with the color reproduction of this model.
       
      Th KU6300 TV features PurColor for accurate expressions of color in life-like detail.
       
      Please allow us the opportunity to assist you with step-by-step troubleshooting by contacting Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.  Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
       
      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 4 out of 5 stars

    Great upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture for the price range. Setup took only a few minutes. The smart remote is easy to use and has helped get rid of the clutter on my coffee table. I was going to get this thing mounted to the wall but the stand it came with is sturdier than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great. The picture is great. a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV for a great price on prime day. I am very impressed, it does everything that i want. It is great for video games and I am excited to see the 4k with the xbox one s. Love this tv, great picture and even decent sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Lasted over 6 years with heavy duty use. Good brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! Great functionality! I could not believe I can use one remote to control ALL my connected devices! Bravo Samsung!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K TV for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55" Samsung is the perfect size for our living room - great colors & vibrant images; so far, we are loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing screen and perfect quality picture. The sound quality is awesome and the screen looks real.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV with great remote control

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when Best Buy was matching Amazon's sale. Great picture with ultimate remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a clear view

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is in love, the fact that she can watch her netflix right from the TV.

    I would recommend this to a friend