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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2265 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's exceptional picture quality and ease of use, with many praising the smart features and user-friendly remote. While some users found the number of HDMI ports insufficient and noted that the refresh rate could be improved, the overall experience is considered positive, particularly given the price point. The stand design received mixed feedback. Many appreciate the color accuracy and the straightforward setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,265 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is twice the size of what I last had so automatically it's better. However the picture and quality is what puts this over the top for me. I got it at a great price. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these TVs and so far they both seem good one of them turns itself off or has trouble turning on so I have to unplug it and replug it back in to get it to work again but otherwise no complaints and the picture quality is very good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Full featured smart TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the price, this has a great picture, size, and smart tv features Same choppy, jittery Smart TV interface you are used to from budget sets, but it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched and read reviews on line before going to Best Byy to purchase. Sales personnel were very helpful. Chose Geek Squad to deliver and install. Best decision we ever made!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a 5 yr old 50" TV. The TV has a very good quality picture and was easy to set up especially with Xfiinity X1. The motion rate has been fine watching football.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this TV so much that we ordered a 40 inch for our bedroom and everything works perfect and the picture looks great phones hook up perfectly couldn't ask for a better TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear Image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this TV in my office conference room, and it's fantastic. For a flat screen, the speakers are crystal clear. The image is clean. Sleek. Reliable. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    love my new samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture and sound quality, connects well with my beats headphones. such a wonderful experience watching 4k movies at night without disturbing family and neighbors :-)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with the 4k resolution. Sound could be better. Had to purchase a sound bar for use with the tv. The picture quality is amazing and as if you are standing right there

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv for the season, highly recommend this tv. It doesn't produce heat like other tv's I have owned. The picture is beautiful definitely sticking to Samsung products

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp Images

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smart tv feature- the only thing that would be better is if I could access Apple TV too w/o a device! Super sleek design with crystal clear images from all angles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV for over a month so I have decided to give a review on it. I was wanting a tv with good picture quality and found just that. I started with a couple 1080p TVs gradually moving up with the refresh rates and then decided this was the best bang for the buck. I have always had a sound bar with my tvs and knew I wanted a Samsung sound bar as well. I bought the 550 series sound bar and they pair wirelessly with ease! The sound bar was certainly not needed with this tv because this tv gets very loud! I was just wanting a sound bar for the voice clarity and added bass. Very impressed with Samsung and their devices.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I looked at several makes of flat screen televisions before we decided on this model. We love the color and picture quality and we are very glad we chose thus TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, so clear and sound it great! LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TV i got makes me miss it when i am home because watching TV now it totally different experience from before (and i did have a HD TV 52" as well) but this smart TV makes the picture so clear, sometimes if feels like people stand in your room and talk! Also, so easy to learn how to use the "smart" parts: easy access to Netflix, YTube, everything! Great purchase. Cost was great as well. Also, want to mention, that i personally like to go to store and talk to store staff and ask questions. Customer representative that helped me was great: really honest about all, did not push buy this buy that. Thank you

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Good TV, no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed this TV. SmartTV updates keeping it useful still in 2021. (Purchased 2016). It’s standard for gaming in game mode but upgrading to 120Hz or better for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not believe how great this picture is on a 4 k feed. I can hardly wait until there are more 4K channels on Frontier. I could not be happier than I am about this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a good solid TV for a reasonable price. The picture is excellent when viewing Netflix and DVDs. Not quiet as good on regular tv. Sound is good without sound bar. This is good choice if you don't want to spend a fortune for a 4K TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this TV if great!! It's brighter than LG and the new remote control is small and works with my Comcast box. That means I can use one remote! Great pic and sound!!

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Great Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited about the newest on televisions. My son in law helped me to make my decision and it was his explanation on the features that influenced me to buy this model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't looking for a 4K tv but the Black Friday sale convinced me. Picture is awesome and smart tv setup was simple. Use the apps to view, no cable input. Great picture.

    I would recommend this to a friend