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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2265 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's exceptional picture quality and ease of use, with many praising the smart features and user-friendly remote. While some users found the number of HDMI ports insufficient and noted that the refresh rate could be improved, the overall experience is considered positive, particularly given the price point. The stand design received mixed feedback. Many appreciate the color accuracy and the straightforward setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,265 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our tv for about a month. Very happy with quality and picture. Haven't had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture quality of this TV. It also has 3 HDMI inputs, which definitley comes in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Heaven sent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I have my own personal move screen in the bedroom . The sound and picture is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The picture is beautiful and the size is perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television has a beautiful picture with vibrant colors. It is a perfect fit for our living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is fantastic, so very clear. Sound is great and I haven't even hooked up the speakers yet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    staff was very helpful and TV is a dream. It fits perfect sound is great would recommend it to others

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice picture, sound could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is a bit awkward. Like to ability to screen share with the phone and the laptop. Picture great for quick motion such as sports and action movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    real happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried another brand but the hdr wasn't very good. This Samsung has a great picture and good hdr.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv. The picture and clarity is amazing. I would definitely buy Samsung tv's in the future

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is awesome easy to set up. Bright colors perfect for our livingroom.. would recommend to all..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great HDTV - Software could use some updating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is amazing. Perfect resolution, and styling. Like most modern devices though, the software lacks in attention to detail. The user interface while good could be made more intuitive. Saving favorite channels is a perfect example - I saved it, why can't I just select it now. You bundled a bunch of features to make it appear like a smart TV, but the software interface is not smart at all. Also - the remote control still requires I use my cable box remote to quickly get to on demand shows. Finally - the remote is very lacking in using numbers to jump to channels. Having to type the number in each time using the find, scroll, select and 'done' method is very old school and reminds me of how MS Windows engineers design things - very clunky. Look at the current Apple TV remote app for the iPhone - seamless design with access to features you want. Now you can eliminate the need for the Apple TV remote. Finally - your USB interface on the back only sees MS Windows formatted USB sticks. Really? In today's age you don't think Mac's are overwhelmingly more popular than MS Windows machines. Anyone with a Mac formatted USB stick or drive can't navigate to media for playing. I know we are all going cloud and wireless access, but this is flat out a miss with your software/firmware development. Maybe you should ask a good user interface software engineer how it's done. Lastly - be careful when dealing with Best Buy pricing. I had to pay an additional $50 because I didn't press the 'buy' button before they up-ed the price. And - a conversation w/ customer service shows me while they are a decent retailer, you are on your own once a price move is made. I'll be back to Best Buy but not before I shop other places for better or equal prices - I can't forget the $50 bucks and it will affect my future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was extremely easy to setup. The TV walks you right through with easy to follow instruction!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product, I have absolutely no complaints about this tv. Just remember to buy a hdmi cable rated for 4K to get the best quality picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the picture quality if this TV for the price. Definitely recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    More for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is awesome. The picture quality is amazing. I hung it up in my bedroom it looks great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best television that I have. It has a clear picture and the sound quality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Strong budget Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget level Samsung TV. But you get HDR10 with software update. Except no Wide Color Gamut. Picture is solid. Great features. Phenomenal price point.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th Samsung large screen TV and they always look great and perform above expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 4K for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so pleased with our tv. We love Samsung tv's. sound and picture are the best on Samsung tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    It is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely has a nice picture except with cartoons it has a blur to it as well as a delay to some shows.

    I would recommend this to a friend